Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Metro Nashville Public Schools
2022.08 - Current
Answers inquiries and provides information to the public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Operates telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greets persons entering establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations. Performs administrative support tasks, such as proofreading, transcribing handwritten information, or computers to work with specific programs, invoices, spread sheets, or other documents. Communicates with customers, employees, and other professionals to answer questions, disseminate or explain information, take orders, and address complaints. Reviews files, records, and other documents to obtain information to respond to requests. Provides information about establishment, such as location of departments, classes, or offices, employees within the organization, or services provided. Opens, sorts, and routes incoming mail, answers correspondence, and prepares outgoing mail. Maintains and updates of filing, inventory, mailing, and database systems, either manually or using a computer.
Store Sales Manager
Justice
1998.01 - 2020.07
Managed and motivated a retail professional team to provide outstanding customer service to maintain a loyalty customer base. Delegated tasks to employees based upon individual strengths and experience. Worked one-on-one with employees to motivate while delivering constructive criticism in a busy, retail environment. Oversaw the entire stock management process, including receiving incoming merchandise, shelf replenishment, and shrinkage control. Executes visual merchandising techniques that radiate positive brand image. Conducted job interviews, trained new talent, and led employee performance evaluations with constructive feedback. Organized and updated schedules to optimize coverage for expected Customer demands. Consistently achieved under a percent on company shrink and loss expectations and goals. Reviewed register count and bank deposits for proper amounts of currency. Managed monthly budget supply ordering for all operational requirements.