Sherinna Hill
Memphis
Summary
Results-driven professional with extensive experience at the IRS, excelling in tax compliance and data analysis. Proven ability to resolve discrepancies through effective customer communication and thorough research. Skilled in utilizing IRS systems to enhance accuracy and efficiency, ensuring adherence to federal regulations while maintaining meticulous records.
Overview
11
11
years of professional experience
Work History
Tax Examiner Clerk
Internal Revenue Service, IRS
Memphis
01.2023 - Current
- Reviewed tax returns for accuracy and compliance with federal regulations.
- Analyzed taxpayer information to identify discrepancies and resolve issues.
- Communicated with taxpayers to clarify information and address inquiries.
- Maintained detailed records of tax examinations and correspondence with taxpayers.
- Utilized IRS systems for data entry, research, and case management effectively.
- Maintained records, phone numbers, contacts, and actions taken for each case.
- Reviewed tax returns to ensure accuracy and compliance with applicable laws, regulations, and policies.
- Conducted research on relevant tax law changes and updates to ensure accurate filing.
Mail Handler
USPS
Memphis
01.2021 - 01.2022
- Loaded and unloaded mail trucks to maintain workflow efficiency.
- Sorted incoming mail by size and destination for efficient processing.
- Adhered to safety guidelines while handling heavy packages and equipment.
- Sorted incoming mail for delivery to the appropriate departments or individuals.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Used portable electronic scanner to track parcels and record tracking progress.
Non-Emergency Transportation Driver
CPC
Memphis
06.2014 - 12.2020
- Transported clients safely to medical appointments and other non-emergency destinations.
- Followed company policies for transporting clients with special needs or disabilities.
- Provided compassionate support to clients during transport, ensuring comfort and safety.
- Utilized GPS navigation systems when needed to find alternate routes around traffic delays.
- Provided assistance to passengers when loading or unloading personal items from vehicles.
- Transported patients safely and securely between medical facilities as needed.
- Communicated effectively with dispatch regarding any changes or issues during trips.
Education
High School Diploma -
Westside High
Memphis, TN05-1998
Skills
- Tax compliance
- Data analysis
- Tax return review
- IRS systems utilization
- Tax law research
- Customer communication
- Time management
- Research and documentation
References
References available upon request.
Timeline
Tax Examiner Clerk
Internal Revenue Service, IRS
01.2023 - Current
Mail Handler
USPS
01.2021 - 01.2022
Non-Emergency Transportation Driver
CPC
06.2014 - 12.2020
High School Diploma -
Westside High
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