Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
Generic

Sherita Johnson

Memphis

Summary

Experienced Clerical Specialist adept at processing numerical data in databases, ensuring file accuracy, and maintaining organized files for easy access. Possess strong interpersonal, organizational, and computer skills to effectively handle and resolve client issues over the phone and in person.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Community Service Assistant II

Shelby County Community Service CSA
10.2023 - Current
  • Responsible for engaging with clients to access their needs then processing and entering numerical data into the THO & MLGW software and program in a timely and accurate manner.
  • Engage with property management agencies and landlords to keep tenants housed.
  • Engage with other with local government agencies to provide resources to clients.
  • Also responsible for reviewing client files to make sure all information is complete and accurate.
  • In addition, responsible for organizing and maintaining client files.
  • Address clients and their concerns regarding department policies and procedures.
  • Performs other duties as requested by management.

Community Service Assistant I

Shelby County Community Services Agency CSA
01.2013 - 10.2023
  • Responsible for engaging with clients to access their needs then processing and entering numerical data into the THO & MLGW software and program in a timely and accurate manner.
  • Also responsible for reviewing client files to make sure all information is complete and accurate.
  • In addition, responsible for organizing and maintaining client files.
  • Address clients and their concerns regarding department policies and procedures.
  • Performs other duties as requested by management.

Toddler Lead Teacher

Precious Angels Childcare
04.2009 - 01.2013
  • Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.
  • Prepared instructional material including making copies, constructing bulletin boards and setting up work areas.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Supervised snack time and indoor/outdoor play.
  • Sterilized and disinfect toys and surfaces daily to adhere to state regulations.

Retail Sales Assistant

Value City Department Store
07.2012 - 12.2012
  • Greeted customers in a timely fashion while quickly determining their needs in a sincere and friendly manner.
  • Recommended merchandise to customers based on their needs and preferences.
  • Built relationships with customers to increase likelihood of repeat business.
  • In addition, completed all cleaning, stocking and organizing in assigned sales area.

Education

City University School of Liberal Arts -

City University School of Liberal Arts
Memphis, TN
05.2008

Southwest Tennessee Community College -

Southwest Tennessee Community College
Memphis, TN

Skills

  • Attention to detail
  • Self-Reliant
  • Skilled in software usage
  • Reliable team member
  • Detail-oriented organization
  • Effective communicator
  • Team Oriented
  • Dependable

Accomplishments

  • Organized and efficient clerical specialist highly skilled in statistical processing, data organization, proofreading/reviewing and word processing.
  • Highly motivated and driven to accomplish data entry and ten key tasks accurately and efficiently.
  • Proficient in Microsoft Word, Excel and Power Point.

Certification

  • QR Codes: Safe Scanning Training - 5/19/25
  • Cyber Danger Zone Training - 1/29/25

Awards

I have received awards for the following 


* 5 year service award 

* 10 year service award

* CEAP Top Performer Award 



Timeline

Community Service Assistant II

Shelby County Community Service CSA
10.2023 - Current

Community Service Assistant I

Shelby County Community Services Agency CSA
01.2013 - 10.2023

Retail Sales Assistant

Value City Department Store
07.2012 - 12.2012

Toddler Lead Teacher

Precious Angels Childcare
04.2009 - 01.2013

City University School of Liberal Arts -

City University School of Liberal Arts

Southwest Tennessee Community College -

Southwest Tennessee Community College

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Sherita Johnson