Sheronica Lurry
Summary
Dependable and resourceful professional with strong communication skills and calm demeanor under pressure. Knowledge of emergency response protocols and proficient in multitasking and using communication systems. Committed to ensuring public safety and accurate information dissemination.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Youth Life Coach
Youth Villages Memphis Allies
09.2024 - Current
- Assisted individuals in identifying strengths and weaknesses for personal growth.
- Enhanced motivation with personalized action plans and regular follow-ups.
- Guided clients through personal development plans to achieve life goals.
- Improved client satisfaction by providing tailored coaching sessions.
Police Communications Dispatcher
City of Memphis
01.2023 - 09.2024
- Maintained a high level of confidentiality regarding sensitive case information, upholding ethical standards at all times.
- Enhanced officer safety by providing accurate and timely information during critical incidents.
- Demonstrated adaptability in adjusting work schedules or assuming additional duties as required for optimal performance within the department.
- Expedited response efforts by expertly utilizing mapping software to pinpoint precise locations of callers.
Education
High School Diploma -
Craigmont High
Memphis, TN05-2024
Skills
- 40 WPM
- CAD System Trained
- Active listening
- Problem solving
- Emotional intelligence
Certification
- National Incident Management System (NIMS) Integration Center Certification - Federal Emergency Management Agency
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- Automated External Defibrillator Use (AED) – American Red Cross or American Heart Association.
- Basic Telecommunicator Certification – National Emergency Number Association (NENA).
- NCIC Certified
Timeline
Youth Life Coach
Youth Villages Memphis Allies
09.2024 - Current
Police Communications Dispatcher
City of Memphis
01.2023 - 09.2024
- National Incident Management System (NIMS) Integration Center Certification - Federal Emergency Management Agency
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- Automated External Defibrillator Use (AED) – American Red Cross or American Heart Association.
- Basic Telecommunicator Certification – National Emergency Number Association (NENA).
- NCIC Certified
High School Diploma -
Craigmont High
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