Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
32
32
years of professional experience
Work History
Bread Chef
Ingles Market
01.2023 - 06.2026
Part time Bread Chef. Responsible for inventory, packaging, quality control and baking breads, bagel, rolls and other specialty items.
Senior Payroll Specialist
Paychex, Inc.
02.1994 - 08.2022
Successful long term career progression with cross organization and upward professional opportunities to maintain and grow within a fast paced, client focused payroll processing provider. Entry level Payroll Specialist fully trained in all payroll tasks and activities, to Senior Payroll Specialist that was responsible for high value clients to provide full-service payroll services. Client specialized services included payroll data entry accuracy and accountability, finalization of payroll and check issuance, research, and resolution of tax agencies inquiries for penalty notices or special requests. Provided requested documentation, abatement letters, amending tax returns and entering, processing, and reconciling quarterly and year-end adjustments.
Promoted to Audit Specialist responsible for processing and data collection of audit reports. Accountable for auditing and reviewing Blocked Billing Audit Reports, Employee Bank Change Audits and Reverse /Deleted Payroll Audits to ensure internal procedures were conducted timely and accurately for our client base. Provided feedback and mentoring to team members on issues identified, root cause analysis and opportunities for improvement for their day-to-day responsibilities.
Promoted to Senior Service Specialist / Quality Assurance Representative to provide accurate and timely coding of losses on multiple platforms, generation of client reports to satisfy subpoena requests and consulting with clients for preparation of their court and tax agency appointments. Also provided ad-hoc tasks for all departments to problem solve W2 invoicing and report requests for enterprise management requests.