Sherri Quinley
Cordova
Summary
Committed to mentoring Loan Officers and ensuring compliance, driving operational efficiency and superior customer service. Detail-oriented professional with proven skills in loan origination and document management between clients and loan officers, ensuring efficient processing and compliance.
Overview
7
7
years of professional experience
Work History
MLO / Onboarding Specialist
Kind Lending
Irvine
03.2025 - 03.2026
- Supported loan processing by organizing documentation and ensuring compliance.
- Assisted customers with inquiries, providing clear and accurate information.
- Coordinated communication between clients and loan officers efficiently.
- Organized documentation for loan applications and compliance reviews.
- Managed loan applications and documentation for timely processing.
- Assisted Loan Officers with loan origination process and paperwork.
Mortgage Loan Officer Assistant
Revolution Mortgage
Memphis
01.2024 - 12.2025
- Assisted loan officers with processing mortgage applications efficiently.
- Coordinated communication between clients and lenders throughout the mortgage process.
- Prepared and organized documentation for loan approvals and closings.
- Maintained accurate records of client interactions and loan status updates.
- Educated clients on mortgage options and requirements clearly and effectively.
Branch Operations Manager
Stockton Mortgage Corporation
Memphis
03.2022 - 01.2024
- Managed daily branch operations to ensure efficient workflow and customer service.
- Coordinated loan processing activities to streamline application reviews and approvals.
- Oversaw compliance with regulatory requirements and internal policies at the branch level.
- Analyzed branch performance metrics to identify areas for improvement and optimization.
- Reviewed customer account information for accuracy and completeness.
Branch Operations Manager
Sierra Pacific Mortgage
Memphis
08.2019 - 04.2022
- Managed daily branch operations to ensure efficient workflow and customer service.
- Coordinated loan processing activities to streamline application reviews and approvals.
- Resolved customer complaints in a timely manner.
- Provided guidance on best practices for handling difficult customers or situations.
- Prepared monthly reports on branch performance metrics.
Education
20 hours of study for MLO license
Licensed Mortgage Loan Officer
Sales and Marketing
University of Memphis
Memphis, TNSkills
- Loan origination
- Document management
- Data entry
- Customer relationship management
- Problem solving
- Documentation organization
- Attention to detail
- Credit evaluation
- Sales support
Timeline
MLO / Onboarding Specialist
Kind Lending
03.2025 - 03.2026
Mortgage Loan Officer Assistant
Revolution Mortgage
01.2024 - 12.2025
Branch Operations Manager
Stockton Mortgage Corporation
03.2022 - 01.2024
Branch Operations Manager
Sierra Pacific Mortgage
08.2019 - 04.2022
20 hours of study for MLO license
Licensed Mortgage Loan Officer
Sales and Marketing
University of Memphis