SHERRIE DONALDSON
Maynardville
Summary
Dynamic Medical Assistant and Office Manager with proven expertise at Park's Pediatric Clinic. Enhanced patient satisfaction through effective scheduling and communication, while ensuring HIPAA compliance. Skilled in managing electronic health records and fostering trust with patients, contributing to a streamlined clinic workflow and improved health outcomes.
Overview
36
36
years of professional experience
Work History
Medical Assistant/Office Manager
Park's Pediatric Clinic
03.1989 - Current
- Administered immunizations and performed routine screenings to ensure patient health compliance.
- Managed patient records using electronic health record systems, ensuring accuracy and efficiency in documentation.
- Coordinated appointment scheduling and follow-ups, improving clinic workflow and patient satisfaction.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Education
Medical Assisting -
Draughn's Jr College
Knoxville, TNSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant/Office Manager
Park's Pediatric Clinic
03.1989 - Current
Medical Assisting -
Draughn's Jr College
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