Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Martin

Knoxville

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Overview

18
18
years of professional experience

Work History

Cashier

Family Dollar
Douglass
06.2023 - 08.2023
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.

Cashier

JC Penney Stores
Wichita
11.2022 - 01.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.

Cashier

Wal Mart"s
Knoxville
08.2005 - 05.2007
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Farragut High School
Knoxville
05-1995

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • Cash management
  • Cash handling expertise
  • Basic math
  • Professionalism and courtesy
  • Empathy and patience
  • Cash handling and management
  • ID verification
  • Inventory control
  • Merchandise exchange
  • Receipt handling
  • Promotions and discounts
  • Cash register operation
  • Fraud prevention awareness
  • Merchandise restocking
  • Refunds and exchanges
  • Credit and cash transactions
  • Multitasking and organization
  • Guest inquiries
  • Loss prevention

Timeline

Cashier

Family Dollar
06.2023 - 08.2023

Cashier

JC Penney Stores
11.2022 - 01.2023

Cashier

Wal Mart"s
08.2005 - 05.2007

High School Diploma -

Farragut High School
Sherry Martin