Shilah Dunlap
Jacksboro
Summary
Dedicated School Resource Officer skilled in conflict resolution and effective communication. Proven ability to build trust and foster safe learning environments, enhancing student well-being and collaboration among stakeholders.
Overview
5
5
years of professional experience
Work History
School Resource Officer
Campbell County Sheriff's Office
Jacksboro
03.2023 - Current
- Collaborated with educators to address student behavioral issues proactively.
- Built relationships with students to foster trust and open communication.
- Assisted in developing programs promoting conflict resolution among students.
- Collaborated with teachers, administrators, counselors, parents and guardians, and other stakeholders to create safe learning environments for all students.
Police Officer
Jacksboro Police Department
Jacksboro
10.2021 - 03.2023
- Responded to emergency calls and provided immediate assistance.
- Conducted thorough investigations of incidents and gathered evidence.
- Engaged with community members to build trust and cooperation.
- Prepared detailed reports on incidents and arrests made.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
Cosmetologist
Southern Roots Salon and Boutique
Jacksboro
10.2021 - 01.2022
- Performed haircuts, coloring, and styling services for diverse clientele.
- Provided personalized hair consultations to determine client needs and preferences.
- Assisted in retail sales of beauty products to enhance client experiences.
- Developed strong relationships with clients through excellent customer service.
- Participated in team meetings to share techniques and product knowledge.
Waitress/ Bartender/ Cashier
McCloud Mountain Restaurant and Resort
Duff
03.2021 - 10.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Police
Tennessee Law Enforcement Training Academy
Nashville, TN03-2023
Cosmetology
Tennessee College of Applied Technology
Jacksboro, Tennessee, TN10-2021
High School Diploma -
Campbell County Comprehensive High School
Jacksboro, TN05-2020
Skills
- Conflict resolution
- First aid and CPR
- Adaptability and flexibility
- Critical thinking
- Goal setting
- Community policing
- Safety planning
- Effective communication
- Relationship building
- Team collaboration
- Strong organizational skills
- Math and computer skills
Accomplishments
Officer of the Year Award 2023
Timeline
School Resource Officer
Campbell County Sheriff's Office
03.2023 - Current
Police Officer
Jacksboro Police Department
10.2021 - 03.2023
Cosmetologist
Southern Roots Salon and Boutique
10.2021 - 01.2022
Waitress/ Bartender/ Cashier
McCloud Mountain Restaurant and Resort
03.2021 - 10.2021
Police
Tennessee Law Enforcement Training Academy
Cosmetology
Tennessee College of Applied Technology
High School Diploma -
Campbell County Comprehensive High School