Shilonda Bond
Jackson
Summary
Dynamic Store Manager with a proven track record at Factory Connection, excelling in customer service and problem-solving. Successfully enhanced inventory accuracy and streamlined operations, fostering strong customer relations. Skilled in multitasking and organization, I effectively trained staff and maintained high standards, contributing to a positive shopping experience and achieving sales goals.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
4
4
years of professional experience
Work History
Store Manager
Factoy Connection
08.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Front End Cashier
Lowes Hardware
04.2024 - 08.2024
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
[nventory Specialist
Burkes Outlet Bealls
02.2022 - 07.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Picker Packer
Ingram Book
11.2020 - 10.2021
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
No Degree - Business Management
Bethel University
Jackson, TNHigh School Diploma -
Southside High School
Jackson,TN06-1993
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Front End Cashier
Lowes Hardware
04.2024 - 08.2024
Store Manager
Factoy Connection
08.2022 - Current
[nventory Specialist
Burkes Outlet Bealls
02.2022 - 07.2022
Picker Packer
Ingram Book
11.2020 - 10.2021
No Degree - Business Management
Bethel University
High School Diploma -
Southside High School
Similar Profiles
Travis WashingtonTravis Washington
Assistant Store Manager at Burlington Coat FactoyAssistant Store Manager at Burlington Coat Factoy
Victor DzikunuVictor Dzikunu
Sales Associate at Burlington Coat FactoySales Associate at Burlington Coat Factoy
Mohamed KeitaMohamed Keita
Volunteer at Burlington Coat FactoyVolunteer at Burlington Coat Factoy