Summary
Work History
Skills
Timeline
Generic

shiquanna Whitfield

Memphis

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Work History

Customer Service Representative

Call Center Solutions
Memphis
  • Answered customer inquiries through phone and email.
  • Resolved customer complaints with effective communication techniques.
  • Documented customer interactions using CRM software.

Skills

  • Customer service
  • CRM software
  • Conflict resolution
  • Data entry

Timeline

Customer Service Representative

Call Center Solutions
shiquanna Whitfield