Shirley Reyes Perez
Cookeville
Summary
Successful at organizing paperwork and scheduling deliveries to maximize customer satisfaction. Well-versed in different areas of logistics and seeking new professional challenge as a professional.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Production Technician
Aphena Pharma Solutions
Cookeville
01.2024 - Current
- Troubleshot and resolved mechanical issues promptly to minimize production delays.
- Communicated regularly with team members regarding progress and updates on tasks assigned.
- Participated in continuous improvement initiatives to enhance production efficiency and product quality.
- Ensured that all materials used met required standards before use in production operations.
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Assisted in the set-up and operation of production equipment.
Cashier
Gabes, Gabriel Brothers
Cookeville
05.2023 - 12.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers promptly and responded to questions.
- Learned roles of other departments to provide coverage and keep store operational.
- Welcomed customers, offering assistance to help find store items.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
Restaurant Hostess
Cheddar’s Scratch Kitchen
Cookeville
01.2022 - 02.2023
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Greeted customers and escorted them to their tables.
Education
High School Diploma -
Cookeville Highschool
Cookeville, TN05-2023
Skills
- Production optimization
- Machine operation
- Clean room procedures
- Excellent listening
- Written translation
- Fluent bilingualism
- Excellent communication
- Attention to detail
- Community engagement
- Customer service
- Task prioritization
Timeline
Production Technician
Aphena Pharma Solutions
01.2024 - Current
Cashier
Gabes, Gabriel Brothers
05.2023 - 12.2023
Restaurant Hostess
Cheddar’s Scratch Kitchen
01.2022 - 02.2023
High School Diploma -
Cookeville Highschool