Shobana M

• 3+ years of experience in designing and maintaining Appian BPM Applications.
• Worked with Businesses to understand their requirement, design and develop them into Process flows and Models with Appian.
• Full understanding of all phases of SDLC and hands-on experience in both waterfall and agile methodologies.
• Excellent understanding of the working of BPM tools and responsible for delivery of applications using Appian Enterprise BPM application respecting deadlines and timeframes.
• Appian BPM Professional with rich Appian Development Experience. Proficient in Appian Application development using SAIL Interface, Process modeling, Creating Tempo reports, Records, creating business rules, Data Management, Document management, expression rules, SITES and troubleshooting. Followed Appian recommendations and Best practices in the application development.
• Experience in creating Web APIs, Web Services, and Integrations Smart services for communicating Appian with external systems.
• Hands on experience in Data modeling & Relational Databases. Have experience in dealing with SQL objects like tables, joins, views, stored procedures, triggers etc.
• Experience in thorough analysis of BRD and in providing estimations for business requirements.
• Provided guidance to team during application design and for creating reusable components and modular coding.
• Active contribution and participation in all events and to improve team spirit.
• Proactive conduction of Technical Peer Reviews and Demonstration of processes internally and to Stake Holders.
• Designed Utilities for production support & Admin Actions for business users.
• Worked on Automation of BPM processes & integrations using Scheduler and Triggers.
• Up to date follow up on each Appian Release and implementation of new enhanced features and functions.
• I have Strong verbal and written communication skills with an ability to grasp new things quickly.

LinkedIn - http://www.linkedin.com/in/shobana-m-p

Appian Community - http://community.appian.com/members/shobanam564

• Certified Senior Developer, Appian - valid through Feb 2025
• Certified Associate Developer, Appian - valid through Feb 2025
• Relational Database Design - Udemy - Issued on Feb 2021
• Programming for Everybody(Getting started with Python) - Coursera - Issued on Jun 2020
• Introduction to Programming with MATLAB - Coursera - Issued on Apr 2020
• Introduction to the Internet of Things and Embedded Systems - Coursera - Issued on Apr 2020.

Corporate Applications:

Corporate Account Opening, Corporate Static Data Amendment, KYC Review, Corporate Loans, Corporate Individual Account Opening

• Implementation of integrations with Core banking system(T24) through third-party Middleware (NB ESB).
• AECB report generation and AECB Central bank services integration to collect and verify Credit data and financial commitments.
• Optimization of existing workflows and implementation of new Amendments and user profiles.
• Enhancements of existing task assignment and reassignment privileges for Initiator and approver levels.
• Worked on Admin actions for Regional Managers and Unit Heads for user workflow mapping.
• Worked on utility to update Account products for Regulatory changes and Excel generation and download for the same.
• Strong understanding and Experience in integrations such as AML, Kofax, EDMS, RPA, RPC, PEP, OFAC, EDD, Risk Rating & Dedupe systems.
• Hands on experience in working with Electronic Document Management System
• Worked on process automations like auto population of existing data, Customer data Enquiries, Utilities, Admin Actions etc. to ease the work of business users.

Retail Applications:

Retail Account Opening, Static Data Amendments

• Workflow changes including addition of new changes needed flows, introduction of new user profiles and new end to end workflows for Amendments.
• Addition of new Account products.
• AECB report generation and AECB Central bank services integration.
• Web Service Migration of existing customer integration to new Architectural structure design.
• Worked on Related Party Adverse check integration changes.

Remittance:

• Worked on introduction of API profile to collect data from API system and process the transaction in BPM, a milestone change which helped the processing of Transaction initiated by Customer from different systems.
• Introduction of new Treasury Back Office profile for initiation of Transactions from a part of Operations team.
• Worked on different Transaction type such as Local & Foreign Currency Outward Remittance, Demand Draft, Manager's Cheque and Account Transfer.
• Integration of IBAN validation (Central Bank service) to validate the Beneficiary's IBAN for the transaction.
• Optimization of Payment Investigation workflow for rejected Transaction tickets.

CRS FATCA Regulatory changes:

• Introduction of Controlling Persons and associated CRS and FATCA forms(Common Reporting standard, Foreign Account Tax Compliance Act) as per new Central Bank Regulations.
• Handling of multiple forms collection in the main Account Opening and Amendment workflows.
• Design of CRS & FATCA forms imitating the original hard forms to ease the work of business users and it provided users with rich experience for collecting data from Account Holders.
• Exposing of CRS & FATCA forms to external systems like IB(Internet Banking), Portal systems such as NICO(External system from where Account Opening can be processed).

Version Upgrade(20.3 to 22.4):

• Worked on replacements for outdated functions, smart services, and plugin components.
• Analyzed and worked on the areas of improvement and enhanced the SAIL components for better user experience.
• Provided the areas of Impact in the applications I have worked.

Overall Details:

• Contributed to MS SQL Views, Triggers and Stored Procedure development, enhancing data management and processing capabilities.
• Active contribution and participation in Requirement discussion, provided design plan suggestion to Business & highlighted the impact areas in advance.
• Development of Process Unarchivel utility to help BPM Production support team with debugging the production issues.
• Active involvement in Sprint Planning, Daily Scrum calls, Sprint Retrospective.
• Provided process demos to QA, Clients, Internal team & Organizational presentations.
• Management of all Deployments. Acted responsibly in providing Patch, Scripts and Release notes.
• Engaged with UAT users and supported the UAT and SIT testing of all modules.
• Management & engagement with other external teams for Application design & data mapping during Portal and IB changes accomodation in BPM.
• Proactive conduction of Technical peer reviews and management of entire deliverables without Team lead in the project.

Technical Details:

• Core Banking System - T24
• Middleware: - NB ESB
• Database: MSSQL
• Other Systems Integration & specific processes:

                 AML (Anti-money laundering) 

                 RPA & RPC (Related Party Adverse  Media & Checks) 

                 PEP (Politically Exposed Person) 

                 Google & World blacklist 

                 OFAC - Office of Foreign Assets  Control. 

                 Risk Rate

                 EDD (Enhanced Due Diligence) 

                 Kofax 

                 EDMS (Electronic Document  Management System) 

                 Dedupe 

                 CRS & FATCA (Common Reporting  standard, Foreign Account Tax  Compliance Act) 

                 IBAN Validation services (International Bank Account  Number)

                 AECB (Al Etihad Credit Bureau)