Shontell Anthony
Memphis
Summary
Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Blends superb time management and organizational skills to drive group success.
Overview
12
12
years of professional experience
1998
1998
years of post-secondary education
Work History
Floor Care Supervisor
Peabody Hotel
Memphis
01.2025 - Current
- Collaborated with other departments to coordinate a plan to maintain a clean floor and carpet
- Recruited, trained, mentored, coached, evaluated staff as necessary.
- Trained new employees on company policies and procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Housekeeping Supervisor
Peabody Hotel
Memphis
07.2021 - 10.2023
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
Custodial Lead
Aramark, Shelby County School
Memphis
10.2013 - 05.2021
- Organized storage rooms for supplies in an orderly manner for easy access.
- Ensured that custodial staff adhered to safety protocols and regulations.
- Supervised daily cleaning activities in assigned areas.
- Trained and evaluated new custodial staff members on the job.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
Education
Registered Medical Assistant (RMA) - Medical Assistant
Hi-Tech Institute
Memphis, TN 07.2003 - 06.2006
Northside High School
Memphis, TNSkills
- Floor care management
- Employee training
- Quality inspections
- Health and safety
- Team leadership
- Effective communication
- Time management
Accomplishments
- Supervisor of the Quarter 2023
- Supervisor of the Quarter 2025
Timeline
Floor Care Supervisor
Peabody Hotel
01.2025 - Current
Housekeeping Supervisor
Peabody Hotel
07.2021 - 10.2023
Custodial Lead
Aramark, Shelby County School
10.2013 - 05.2021
Registered Medical Assistant (RMA) - Medical Assistant
Hi-Tech Institute
07.2003 - 06.2006
Northside High School