Shra Seprina Tara
Clarksville
Summary
Dynamic and dependable professional with extensive experience at ACE Supply Store, excelling in customer service and efficient stock management. Proven ability to enhance inventory accuracy and improve customer satisfaction through effective communication and teamwork. Skilled in product organization and cash handling, consistently contributing to a positive shopping experience.
Overview
2025
2025
years of professional experience
Work History
Stocker
ACE Supply Store
Kosrae Micronesia
06.2022 - 07.2024
- Stocked shelves efficiently to ensure product availability and visibility.
- Organized inventory to optimize space and improve accessibility for customers.
- Assisted in unloading deliveries, maintaining accurate stock levels on the sales floor.
- Maintained cleanliness and safety standards in the storage area and sales floor.
- Collaborated with team members to enhance workflow during peak hours.
- Supported visual merchandising efforts by arranging products attractively on shelves.
- Provided customer assistance by locating products and addressing inquiries effectively.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Facilitated smoother store openings by stocking necessary products before each shift.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Managed timely and effective replacement of damaged or missing products.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Cashier
PMW Store
Kosrae Micronesia
2020 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Handled cash, credit, and gift card transactions accurately while ensuring security measures.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Trained new cashiers on operational procedures and best practices for efficiency.
- Monitored inventory levels at the register, ensuring adequate stock availability for sales activities.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Enhanced shopping experience, provided product information and location assistance.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Reduced processing errors by meticulously following transaction procedures.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
High School Diploma - Liberal Arts
Kosrae High School
Tofol Kosrae Micronesia 06-2024
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Heavy lifting
- Loading and unloading
- Customer assistance
- Customer relationships
- Punctual and reliable
- Product restocking
- Merchandise stocking
- Stock rotation
- Cleaning procedures
- Supply restocking
- Clear communication
- Shelving of products
- Flexible schedule
- Product organization
- Energetic and outgoing
- Safe lifting procedures
- Money handling
- Order receiving
- Proper stacking and storage
- Stockroom maintenance
- Warehouse operations
- Display assembly
- Product displays
- Performance improvement
- Signing and pricing
- Verbal and written communication
- Workstation cleaning
- Barcode scanning
- Shelf merchandising
- Product tagging
- RFID scanning
- Quick learner
- Teamwork and collaboration
- Attention to detail
- Stocking
- Time management
- Motivated team player
- Dependable and reliable
- Critical thinking
- Exceptional time management skills
- Decision-making
- Shipment receiving
- Packing and shipping
- Hard worker
- Fast learner
- Fluent in English
Languages
English
Full Professional
Timeline
Stocker
ACE Supply Store
06.2022 - 07.2024
Cashier
PMW Store
2020 - 06.2023
High School Diploma - Liberal Arts
Kosrae High School