Summary
Overview
Work History
Education
Skills
Professionalsummary
Overseasdeputation
Personal Information
Timeline
Generic
Shyam Radhakrishnan

Shyam Radhakrishnan

IT Project Manager
Chennai

Summary

19+ years extensive experience in driving large scale programs (team size 100+) in Financial Service and Payments domain.

-Experience in, program management, stakeholder management, budget & resource management, presales activities, requirement gathering, solution designing, system/platform implementation and upgrades.

-Managed multiple offshore-onsite project models, coordinating multi-site operations of teams located in different-time zones including hiring and training teams directly and remotely.


Recent work:

-Leading Transformation program powered by Oracle Revenue Management and Billing (ORMB) for one of global money transfer leader covering global rollout of platform across geographies in phased manner.

-Program Management for Oracle R12 implementation,Support & Enhancement for a Major US based Money Transfer client.

-Lead numerous implementation and upgrade projects for O2C and P2P modules of Oracle EBS R12 & 11i

Specialties & SkillSet:Program and People Management, Schedule & Budget management, Risk Management and mitigation, Oracle Revenue Management and Billing (ORMB), OFSAAI, Oracle EBS 11i and R12, Agile Methodology

Overview

12
12
years of professional experience

Work History

Senior Project Manager

Infosys Limited
11.2020 - Current
  • Service Delivery Manager for a US based company in the payments space providing comprehensive platform support for three large financial applications used for Billing, Reporting & Reconciliation in the Payment and Settlement area. Managed a large team involved in major transformation projects and delivering high-quality service to client
  • Maintained schedules to meet key milestones at every project phase.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
  • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
  • Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
  • Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Technical Lead

Infosys
05.2012 - 11.2019
  • Techno-Functional Consultant in Oracle Application E-Business Suite Financials space which includes Oracle Database and its related Applications/Products.
  • Techno Functional Consultant - Oracle apps Financial System-R12 Implementation
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
  • Supervised architecture, design and implementation of company-wide platforms and applications.
  • Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
  • Championed the adoption of cloud-based technologies to scale applications efficiently while maintaining security compliance standards.
  • Developed custom applications tailored to client needs using a variety of Advanced PLSQL programming.
  • Led several DevOps teams engaged in software development for enterprise applications.

IT Analyst

TATA Consultancy Services
4 2005 - 4 2012
  • Oracle apps Techno functional consultant.
  • Enhanced interfaces to promote better functionality for users.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Education

Bachelor of Engineering - Electronics And Communications Engineering

University of Madras
04.2004

Skills

Project Management, Agile, Oracle Apps E-Business Suite

Professionalsummary

5+, Service Delivery Manager and responsible for managing a team of 80+ resources providing support for 3 large financial applications for the largest and complex settlement platforms that any service provider had handled., Experienced in working multiple models of SDLC ranging from Agile Planning, Scrum, Waterfall Model, Kanban including Risk Mitigation and Management, Technical Manager for 2 Large Application Maintenance and Support Engagements - Leading/Managing/Metrics definition and reporting/Process improvements plan and forecast/Capacity planning, Program Managed 3 account simultaneously - responsible for Delivery, Staffing, Revenue Management and other inhouse system related activities., Worked on Global implementations and managed teams across time zones - USA, Canada, Middle east and India., 15, Oracle Applications implementation and involved in several releases R12,11i,10.7 and Oracle Revenue Management and Billing, Investment Banking and Money Transfer Industry and gained expertise Especially on the Settlement Platform in Money Transfer., E-biz Oracle Techno-Functional Consultant and successfully completed many medium scale implementations namely Dana auto manufacturing USA, National Commercial bank capital Bahrain/Saudi Arabia., Scrum methodology and Agile practices., Certified in Oracle Cloud Infrastructure Foundations course., Modules Worked on are Financials, SCM, Manufacturing and gained expertise knowledge in the above modules their table Structures., Working experience in various Oracle versions and Oracle Developer tools and gained knowledge in UNIX System Administration., Application design, development and support integration, Responsible for Documentation activities such as Test plan Preparation, Preparation for UAT's, SRS preparation and providing the Clients with RCA documents.

Overseasdeputation

  • Denver, USA, 2 Months, Service Delivery Manager, Western Union Limited
  • Bahrain (Middle East), 1 year 8 months, Oracle Apps Financials R12-Support, National Commercial Bank Capital
  • Ohio USA, 6 Months, Oracle Apps Finance Requirement Study & Oracle Apps Financials Support, Dana Automotive Limited
  • Chicago, USA, 12 Months, Oracle 11i Manufacturing and Finance Modules support, Continental Automotive Limited
  • Chicago, USA, 8 Months, Oracle Apps ERP Implementation & Migration from 10.7 to 11i, Motorola Inc.

Personal Information

  • Passport Number: B6692085
  • Date of Birth: 08/06/83
  • Nationality: Indian
  • Marital Status: Married
  • Visa Status: H1B - Valid till Sep 2025

Timeline

Senior Project Manager

Infosys Limited
11.2020 - Current

Technical Lead

Infosys
05.2012 - 11.2019

IT Analyst

TATA Consultancy Services
4 2005 - 4 2012

Bachelor of Engineering - Electronics And Communications Engineering

University of Madras

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Shyam RadhakrishnanIT Project Manager