Shyla Groner
Jellico
Summary
Results-driven project lead with proven skills in quality control and resource coordination. Committed to maintaining high standards and efficiently managing multiple projects to achieve successful outcomes. Detail-oriented professional with a strong background in quality control and project management. Known for effective mentorship and resource coordination, ensuring project compliance and excellence in delivery. Tech-savvy professional with advanced training and experience in customer service. Delivers above-average results to delight customers and drive internal enhancements. Always seeking new and improved strategies to achieve objectives.
Overview
12
12
years of professional experience
Work History
Project Lead
Express Employment Professionals- Project Lead- SQ
Clinton
05.2025 - Current
- Experienced with Excel
- Assisted in developing project plans and documentation for clarity and direction.
- Implemented quality control measures to maintain project standards and compliance.
- Maintained accurate records of project activities for reporting purposes.
- Managed multiple concurrent projects from initiation through closure phases.
- Coordinated resources to ensure successful completion of projects.
- Updated project plans based on changing objectives, specifications, and staff availability.
- Assigned tasks to team members and monitored progress.
- Provided mentorship and guidance to project team members.
Quality Auditor
Luxit
Knoxville
11.2024 - 05.2025
- Documented non-conformance issues and communicated findings to team leaders.
- Collaborated with production staff to address quality concerns and implement solutions.
- Maintained all relevant documents related to inspections and audits in an organized manner.
- Verified accuracy of inspection records and updated them as required.
Project Lead
Express Employment Professionals- Project Lead- SQ
Clinton
12.2023 - 11.2024
- Coordinated project timelines and resources to ensure efficient workflow.
- Facilitated communication between team members and stakeholders for project updates.
- Assisted in developing project plans and documentation for clarity and direction.
- Implemented quality control measures to maintain project standards and compliance.
Groomer- Cashier
PetSmart
Oak Ridge
11.2022 - 12.2023
- Groomed dogs using clippers, scissors, and brushes with precision.
- Bathed and dried pets, ensuring comfort and cleanliness throughout the process.
- Maintained a clean grooming area by organizing tools and sanitizing surfaces daily.
- Communicated with pet owners to understand grooming preferences and concerns.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and debit transactions accurately and securely.
- Managed inventory restocking on shelves to maintain product availability.
Project Lead
Express Employment Professionals- SQ
Clinton
03.2021 - 11.2022
- Coordinated project timelines and resources to ensure efficient workflow.
- Implemented quality control measures to maintain project standards and compliance.
- Organized team meetings to discuss progress and address any challenges faced.
- Provided guidance and direction to project teams.
- Assigned tasks to team members and monitored progress.
Machine Operator
Formall Inc.
Clinton
04.2018 - 03.2021
- Operated machinery to meet production schedules and maintain quality standards.
- Monitored equipment performance and reported any malfunctions to supervisors.
- Assisted in training new operators on equipment use and safety protocols.
- Conducted routine inspections on machinery to ensure optimal functionality.
- Followed safety guidelines to minimize risks during machine operations.
- Observe machine operations to detect any problems or defects in the finished product.
- Load raw materials into machines according to specified measurements.
Cook
Waffle House
Oak Ridge
02.2017 - 04.2018
- Maintained cleanliness and organization of the kitchen and cooking stations.
- Operated kitchen equipment, including grills, fryers, and ovens safely.
- Collaborated with team members to ensure timely food preparation and delivery.
- Assisted in training new cooks on proper cooking techniques and safety protocols.
- Monitored food quality and freshness during preparation and service times.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Shift Manager
Long John Silvers
Clinton
06.2015 - 02.2017
- Trained new staff on procedures and customer service techniques.
- Managed inventory levels and coordinated stock replenishment activities.
- Supervised daily operations and ensured compliance with food safety standards.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Collaborated with team members to maintain a clean and organized workspace.
Caregiver
Hope 4 Tomorrow
Clinton
05.2013 - 06.2015
- Assisted clients with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation to appointments and social outings for clients.
- Maintained clean and safe living environments for all clients.
- Operated Hoyer lifts and sit-to-stand lifts.
- Developed and maintained strong relationships with clients and their families.
Education
High School Diploma -
Clinton High School
Clinton, TN05-2013
Skills
- Project management
- Quality control
- Resource coordination
- Documentation management
- Microsoft Excel
- Compliance auditing
- Process improvement
- Problem solving
Affiliations
- Coordinate horse show for Volunteer Riding Association (VRA).
- Manage Excel files for the events.
- Handle finances and financial prizes won by riders.
- Maintain cleanliness and safety for park regulations and city standards.
- Transport horses for riders.
Timeline
Project Lead
Express Employment Professionals- Project Lead- SQ
05.2025 - Current
Quality Auditor
Luxit
11.2024 - 05.2025
Project Lead
Express Employment Professionals- Project Lead- SQ
12.2023 - 11.2024
Groomer- Cashier
PetSmart
11.2022 - 12.2023
Project Lead
Express Employment Professionals- SQ
03.2021 - 11.2022
Machine Operator
Formall Inc.
04.2018 - 03.2021
Cook
Waffle House
02.2017 - 04.2018
Shift Manager
Long John Silvers
06.2015 - 02.2017
Caregiver
Hope 4 Tomorrow
05.2013 - 06.2015
High School Diploma -
Clinton High School