Shyler Miller
Greeneville
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Medical Assistant
Summit Medical Group
Greeneville
06.2025 - Current
- Administered injections, medications, and treatments according to physician instructions to promote patient recovery.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported healthcare professionals during patient examinations and procedures to ensure quality care.
- Collected and processed patient samples for laboratory testing.
- Prepared examination rooms with necessary supplies and equipment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Addressed patient inquiries and concerns to enhance communication and patient satisfaction.
Certified Medical Assistant
State of Franklin Healthcare Associates
Kingsport
08.2024 - 05.2025
- Administered medications and vaccinations as per physician instructions, contributing to effective patient treatment.
- Monitored patient vital signs to track health status and identify potential issues.
- Assessed patient conditions to determine urgency of care
- Supported healthcare providers during patient examinations and medical procedures to ensure quality care.
- Performed routine laboratory tests and ensured proper handling of specimens.
- Set up room for procedures
- Return calls to about about test results
Patient Service Representative
State of Franklin Healthcare Associates
Kingsport
11.2023 - 08.2024
- Greeted and checked in patients for appointments, facilitating a welcoming environment and efficient visit process.
- Greeted patients warmly and assisted with check-in procedures.
- Monitored and updated all patient scheduling in coordination with physicians
- Coordinated follow-up appointment scheduling to enhance patient access and care continuity.
- Tracked and responded to incoming medical callback requests, ensuring timely patient communication and support.
Concierge
The Blake
Kingsport
06.2022 - 06.2023
- Greeted guests entering or leaving the building, fostering a welcoming atmosphere.
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Directed incoming calls and messages to appropriate staff and residents, ensuring effective communication and responsiveness.
Scheduler Op
Ballad Health Cancer Center
Johnson City
04.2019 - 03.2021
- Scheduled patients' next appointments
- Monitored and updated all patient scheduling in coordination with physicians
- Monitored all medical callbacks as needed
- Greeted patients to check them in for their appointments
Cleaner
MopSquad
Greeneville
03.2018 - 08.2018
- Daily cleaning
- Mopping and Vacuuming
- Safe handling of cleaning supplies
NURSE AIDE
Laughlin Memorial Hospital
Greeneville
10.2017 - 12.2017
- Test and chart vital signs such as blood pressure and temperature
- Helped patients with everday activities including hygiene, grooming, and meals
- Changed bedding and provided basic patient care
WAITRESS
Baileyton Restaurant
Greeneville
03.2016 - 03.2017
- Served Food
- Bussed Tables
- Handled transactions
CASHIER
Food City
Greeneville
07.2015 - 02.2016
- Handled transaction
- Bagged grocies
- Greeted customers
CASHIER
Weigel's
Greeneville
06.2013 - 11.2013
- Handled Transactions
- Restocked shelves
- Cook and Clean
Education
DIPLOMA -
North Greene High School
Baileyton, TN05-2010
Skills
- Microsoft Office
- EPIC
- IDX
- Allscripts
- Medical terminology
- Patient care
- Vital signs monitoring
- Laboratory procedures
- Medication administration
- Patient scheduling
- Customer relationship management
Certification
- BLS
- Certified Medical Assistant
Timeline
Medical Assistant
Summit Medical Group
06.2025 - Current
Certified Medical Assistant
State of Franklin Healthcare Associates
08.2024 - 05.2025
Patient Service Representative
State of Franklin Healthcare Associates
11.2023 - 08.2024
Concierge
The Blake
06.2022 - 06.2023
Scheduler Op
Ballad Health Cancer Center
04.2019 - 03.2021
Cleaner
MopSquad
03.2018 - 08.2018
NURSE AIDE
Laughlin Memorial Hospital
10.2017 - 12.2017
WAITRESS
Baileyton Restaurant
03.2016 - 03.2017
CASHIER
Food City
07.2015 - 02.2016
CASHIER
Weigel's
06.2013 - 11.2013
DIPLOMA -
North Greene High School