Siddharth Kaushik
Sales Manager
Chennai
Summary
Dynamic Account Manager with extensive experience in the medical technology industry, specializing in B2B sales of imaging systems. Proven track record in business negotiation and data analysis, driving profitable growth through strategic relationship building and effective sales strategies. Adept at enhancing client satisfaction and maximizing account penetration.
Overview
11
11
years of professional experience
Work History
Sales Manager
Siemens Healthcare Private Limited
Tiruchirapalli
07.2023 - Current
- Responsible for Direct Sales of capital equipment like CT, MRI, PET CT and Cath-lab in the assigned area.
- Build relationship with C-Suite levels and Department Heads of Hospitals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies- 10X growth in order value compared to previous year.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services- increased opportunity funnel by 100%
- Built long-lasting client relationships through excellent customer service and consistent followups.
Account Manager- Imaging Systems
Philips India Limited
Bengaluru
07.2022 - 06.2023
- Responsible for sales of capital equipment’s like CT, MRI and Cath-lab in assigned area- having close to 200 hospitals and diagnostic centres- increased business by 50%.
- Responsible for improvement of business and maximization of account penetration for profitable growth- increased the funnel strength by 120%.
- Prepares / coordinates and negotiates proposals in cooperation with management / other involved professionals.
- Analyzes specific market conditions and built a sound market network of customers and other stakeholders.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Stay ahead of customer's purchase plans and build strong relationship with key stake holders.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Taking care of equipment configuration, Technical meetings, project/site planning, negotiation and order execution of above high end Imaging products.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Senior Manager- Sales
Siemens Healthcare Private Limited
Chennai
11.2021 - 06.2022
- Sell Service Products/Solutions for Medical equipments like CT, MRI, Pet -CT etc. (in TN and Kerala)- handling revenue of 120 crores- 12% growth every year.
- Take the role of a consultant and provide effective & suitable service solutions to customers based on current service requirements, needs and financial condition; thereby creating a profitable scenario for our customers.- sold 4 upgrades (2 crores INR)
- Sell equipment upgrades in market to extend life cycle of equipment thereby reducing CAPEX for customer.
- Sell education training programs to end users like hospitals and diagnostic centers to upgrade technical skills of technicians
- Negotiate and finalize terms and conditions in Annual Maintenance Contracts, finalize contract price and annual price escalation of service contracts- had 50 contracts with 10% escalation.
- Observing trends in market and give inputs to top management to enable them to create new service products that are in line with ground reality
- Work in coordination with channel partners and support them in closing deals.
Manager-Sales
Siemens Healthcare Private Limited
Bengaluru
05.2018 - 10.2021
- Providing effective & suitable service solutions to customers based on current service requirements and financial condition, thereby creating a profitable scenario for customers- handled approximately 100 hospitals and diagnostic centres.
- Responsible for service business revenue (100 crore) in Kerala and Karnataka.
- Negotiating terms and conditions in Annual Maintenance Contracts, contract price and annual price escalation of service contracts. Got 50+ contracts with 10% escalation
- Sold 5 upgrades to existing MRI equipment's (INR 2.5 Cr total)
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased service sales revenue by developing and implementing effective sales strategies.
Executive- Service Sales
Siemens Healthcare Private Limited
Bengaluru
09.2014 - 04.2018
- Providing effective & suitable service solutions to customers based on current service requirements and financial condition, thereby creating a profitable scenario for customers.
- Responsible for service business revenue in Karnataka and Kerala.
- Negotiating terms and conditions in Annual Maintenance Contracts with customers to build win-win situation.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Assistant Manager- Operations
Deccan IServices Private Limited
Chennai
01.2014 - 08.2014
- Lead team of 12 document specialists who performed tasks related to loan re-verifications on behalf of American client.
- Responsibilities included work pertaining to certain mortgage loan documents and processing of these documents to fulfill final steps in loan file life cycle.
- Analyze report data, to determine necessary re-verifications to be created and sent to third party individuals and companies.
- Assess performance of team, and make process efficient by continuous monitoring using Quality Control Process, so as to deliver work before deadline.
- Liaise with American client on daily basis to get new updates, and discuss work flow improvements to ensure work gets completed on time.
Management Trainee
Deccan IServices Private Limited
Chennai
10.2013 - 01.2014
- Performing duties in various departments and gaining knowledge of operations.
Education
MBA - Global Strategy
University Of Wisconsin-Milwaukee
Wisonsin 09.2011 - 2013.01
Bachelor of Science - Business Administration
Pfeiffer University
North Carolina 08.2008 - 2011.05
Skills
Account management
Business to Business Sales
Sales presentations
Sales forecasting
Lead Generation
Customer service
Sales strategy
Data analysis
Business Negotiation
MS Office
Sales Force
Client relationship management
Additional Information
- I was a national level tennis player in India; have widely traveled playing tennis in India and South Asia U-18. I went to USA on a 80% tennis scholarship, to play College-Tennis for Pfeiffer University.
- Worked as a volunteer for Vibha- an organization that helps educate under privileged children.
Timeline
Sales Manager
Siemens Healthcare Private Limited
07.2023 - Current
Account Manager- Imaging Systems
Philips India Limited
07.2022 - 06.2023
Senior Manager- Sales
Siemens Healthcare Private Limited
11.2021 - 06.2022
Manager-Sales
Siemens Healthcare Private Limited
05.2018 - 10.2021
Executive- Service Sales
Siemens Healthcare Private Limited
09.2014 - 04.2018
Assistant Manager- Operations
Deccan IServices Private Limited
01.2014 - 08.2014
Management Trainee
Deccan IServices Private Limited
10.2013 - 01.2014
MBA - Global Strategy
University Of Wisconsin-Milwaukee
09.2011 - 2013.01
Bachelor of Science - Business Administration
Pfeiffer University
08.2008 - 2011.05
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