
Customer-focused supervisor and service professional with experience in retail, food service, and front-end operations. Skilled in shift leadership, cash handling, customer issue resolution, team support, and daily operations. Strong background in fast-paced environments with a focus on service, accuracy, and efficiency.
• Assist customers with bakery orders and product questions
• Decorate cakes and prepare bakery items to quality standards
• Maintain a clean, stocked, and organized work area
• Support daily operations in a fast-paced retail setting
• Prepare bread, cookies, pastries, and donuts for daily sales
• Follow production schedules and food safety procedures
• Help maintain displays, freshness, and inventory levels
• Oversaw shift operations in a high-volume environment
• Assisted customers, handled cash, and completed closing tasks
• Counted drawers and safe totals accurately
• Delegated tasks and supported team performance
• Assisted customers and handled transactions accurately
• Stocked shelves and maintained store appearance
• Prepared and served hot food items
Customer service
Shift supervision
Team leadership
Cash handling
POS systems
Complaint resolution
Inventory support
Stocking and merchandising
Food safety
Communication
Time management
Organizational skills