Sierra McLaurin

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

• Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
• Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
• Checked numbers manually and used hand-held equipment to locate products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed timely and effective replacement of damaged or missing products.