Siva Karthick

Network Engineer with 8.5 years of increasing responsibilities in technical leadership, computer technology, and business critical management. Expertise in networking concept, SD-WAN, knowledge of Network setup and administration, VPN, Wireless management and Proxy services.

• Design, Implementation of LAN refresh replacing legacy switches and routers.
• Cisco Viptela and Cisco Meraki SD WAN Design and implementation on 50+ sites for customers.
• LAN refresh for customers with design and implementation. Trained and Lead team of 10 network resources operating on different levels of projects supporting multiple clients.
• Worked on shared service deliverables and supported multiple clients across EMEA, APAC and America regions.
• Worked in situations like ransomware recovery network isolations and Vulnerability mitigation. Lead in command center operations handling P1, P2 Incidents and SWAT calls.
• Streamlined the process of troubleshooting and monitoring LAN/WAN activities leading to an improvement in UP time of 25%.
• Identified and implemented monitoring using solar winds with integration of various ticketing tool validating reporting on availability of devices.
• Proactively recommended network changes and improvements to support specific client needs resulting in speedy improvements in business. Worked on DR drills and situation during crises situations.
• Presented SDR review to client on monthly basis with highlights and lowlights in account.
• Worked on problem tickets and submitted RCA analysis for Major Incident tickets and shared with Customers. Handled complex problems and issues by understanding root causes and implementing solutions.
• Helped clients enhance internal structures and improve handling of current and potential problems.
• Supported teams during implementations and produced clear instructions outlining changes. Coordinated cross-functional teams to ensure seamless execution of projects and alignment with objectives.
  

• Solarwinds NPM
• Infoblox
• Manage Engine and Service now
• Openview NNMi
• PRTG
• Grafana Tool
• DNAC

• Date of Birth: 08/05/95
• Nationality: India
• Marital Status: Married