Skylar Blackwell
Kingsport,TN
Summary
Dynamic and results-focused professional with extensive experience in educational and customer service roles, notably as a Teacher's Assistant at Sullivan County Department of Education. Excelled in classroom management and student assessments, enhancing learning outcomes. Demonstrated exceptional student and parent relations, alongside a proven track record in sales expertise and activity management.
Responsible customer service representative proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
7
7
years of professional experience
Work History
Teacher's Assistant
Sullivan County Department Of Education
08.2024 - Current
- Worked with students in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom activities, learning, and reviewing work.
- Helped with making assignments, and taking over teacher duties when teacher was absent.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Copied, organized and distributed classroom assignments or other paperwork.
Substitute Teacher
ESS
01.2023 - 07.2024
- Supervised recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Associate
Kohl's
08.2021 - 11.2023
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
Host, To-go Host, and Server
Texas Roadhouse
06.2018 - 07.2021
- Took call ahead and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Backed up servers by checking on tables and retrieving items for guests.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Elementary Education
East Tennessee State University
Johnson City, TN05-2024
Skills
- Student assessments
- Student and parent relations
- Classroom management
- Activity implementation
- Table resetting
- Daily specials memorization
- Sales expertise
- Drawer balancing
- Returns processing
- Sales transactions
- Activity management
- Results-focused
Timeline
Teacher's Assistant
Sullivan County Department Of Education
08.2024 - Current
Substitute Teacher
ESS
01.2023 - 07.2024
Associate
Kohl's
08.2021 - 11.2023
Host, To-go Host, and Server
Texas Roadhouse
06.2018 - 07.2021
Bachelor of Science - Elementary Education
East Tennessee State University
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