Sloan Dugger
Brentwood
Summary
Dynamic professional with a proven track record in hospitality and customer service excellence at Richland Country Club. Skilled in responsible alcohol service and fostering outstanding guest experiences, demonstrated through effective staff management and interpersonal skills. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Pool Supervisor and Bartender
Richland Country Club
05.2024 - 08.2024
- Maintained understanding of menu items to answer members questions regarding food, drinks, and preparation methods
- Maintained accurate records of inventory used for daily operations such as liquors, beers, wines and mixers
- Assured all servers and other employees were providing members with the food and beverage experience they desired
Seasonal Hostess and Server
Richland Country Club
05.2022 - 01.2024
- Engaged with guests to maximize satisfaction with food and service
- Answered questions about menu items, specials, and other restaurant information
- Served and seated members in a timely manner
- Provided exceptional customer service to ensure that guests left satisfied
Deck Supervisor
Goldfish Swim School
05.2019 - 12.2021
- Welcomed families and students into the facility and made sure they made it to the correct lane for lessons
- Assisted customers with booking new classes and getting memberships
- Assisted swim instructors with technique during lessons
- Took class attendance and skill tested each level
Education
- Bachelor of Integrated Marketing & Communications
The University of Mississippi
University, MS05.2025
Skills
- Microsoft Office
- New Perspectives Access
- Adobe Creative Suite
- Processing Python
Timeline
Pool Supervisor and Bartender
Richland Country Club
05.2024 - 08.2024
Seasonal Hostess and Server
Richland Country Club
05.2022 - 01.2024
Deck Supervisor
Goldfish Swim School
05.2019 - 12.2021
- Bachelor of Integrated Marketing & Communications
The University of Mississippi
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