Snezhana Tkachuk
Ooltewah
Summary
Adaptable cashier with a focus on effective communication and problem-solving. Successfully managed customer inquiries and transactions in high-pressure environments, enhancing service quality and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Food City
Ooltewah
06.2025 - Current
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Assisted customers with product inquiries and provided exceptional service during purchases.
- Handled cash, credit, and digital payments while ensuring security protocols were followed.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty to the brand.
- Trained new cashiers on register operations and customer service best practices effectively.
- Utilized point-of-sale systems to track sales and manage transaction records efficiently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Courtesy Clerk
Food City
Ooltewah
04.2023 - 06.2025
- Maintained cleanliness of store areas to uphold company standards.
- Collaborated with team members to address customer needs promptly.
- Provided excellent customer service by being friendly and courteous at all times.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
Server
Shane's Rib Shack
Ooltewah
08.2024 - 03.2025
- Provided exceptional service to high volume of daily customers.
- Took customer orders accurately and communicated with kitchen staff.
- Served food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Assisted in setting up and breaking down dining room for service.
- Handled cash transactions and processed payments efficiently.
- Collaborated with team members to manage high-volume service periods.
- Followed safety and sanitation guidelines consistently during service tasks.
Education
High School Diploma -
Hamilton County Virtual School
Chattanooga, TNSkills
- Customer service
- Team collaboration
- Cash handling
- Sales transactions
- Time management
- Conflict resolution
- Effective communication
Languages
Ukrainian
Native/ Bilingual
Timeline
Cashier
Food City
06.2025 - Current
Server
Shane's Rib Shack
08.2024 - 03.2025
Courtesy Clerk
Food City
04.2023 - 06.2025
High School Diploma -
Hamilton County Virtual School
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