Sophia Jones
Knoxville
Summary
Dynamic restaurant hostess with expertise in customer service and conflict resolution. Proven ability to create positive guest experiences while fostering team collaboration. Seeking to leverage these skills in a new field to support academic and career aspirations.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Cazzy's Corner Grill
Knoxville
03.2026 - Current
- Welcomed guests as they arrived at restaurant, creating a positive first impression.
- Maintained clean and organized entrance area, ensuring optimal guest comfort upon arrival.
- Distributed menus and explained daily specials and promotions, guiding guests in their dining choices.
- Coordinated with servers to ensure timely service and enhance overall guest satisfaction.
Restaurant Hostess
Texas Roadhouse Restaurant
Powell
05.2025 - 09.2025
- Greeted and welcomed guests upon arrival at the restaurant.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Assisted with maintaining cleanliness and organization of the entrance area.
Education
High School Diploma -
Gibbs High School
Knoxville, TN05-2026
Skills
- Reservation management
- Customer service excellence
- Conflict resolution strategies
- Team collaboration
- Time management
- Problem solving
- Communication skills
Timeline
Restaurant Hostess
Cazzy's Corner Grill
03.2026 - Current
Restaurant Hostess
Texas Roadhouse Restaurant
05.2025 - 09.2025
High School Diploma -
Gibbs High School