Sophia Slawson
Johnson City
Summary
Skilled Server enhancing guest experiences through effective communication and menu expertise. Maintains high cleanliness and operational standards while excelling in customer service and team collaboration. Proficient in menu guidance and payment processing, driving customer satisfaction and seamless service flow. Demonstrates strong relationship-building and time management skills in fast-paced environments, adept at managing diverse tables with accuracy and exceptional service.
Overview
1
1
year of professional experience
Work History
server
Grace Meadows Creamery
Johnson City
03.2026 - 07.2026
- Guided customers in menu selections and dietary preferences to enhance dining experience.
- Addressed customer inquiries and resolved issues efficiently to ensure satisfaction.
- Maintained cleanliness of tables, dining area, and service stations.
- Executed opening and closing duties, including setting up dining area and restocking supplies for smooth operations.
Server/Host
11E Diner
Johnson City
09.2025 - 03.2026
- Delivered food and beverages promptly, directly enhancing overall guest experience.
- Assisted over 50 guests daily, contributing to consistently high customer satisfaction.
- Processed payments efficiently, ensuring smooth transactions for guests.
- Adhered to health and safety guidelines during food preparation and service.
Education
High School Diploma -
Tennessee Homelife Academy
Jonesborough, TN07-2026
Skills
- Menu knowledge
- Point-of-sale operation
- Digital payments
- Customer service
- Problem resolution
- Time management
- Team collaboration
- Communication skills
Timeline
server
Grace Meadows Creamery
03.2026 - 07.2026
Server/Host
11E Diner
09.2025 - 03.2026
High School Diploma -
Tennessee Homelife Academy