Job Search Status
Open to workDesired start date: 2 weeks notice
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteLocation: Chattanooga, TN
Open to relocation: Yes
Open To Work
Verified
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Sophie Stein
Soddy Daisy
Work Preference
Summary
Dynamic professional with a strong background in customer service and team training. Known for problem-solving skills and promoting customer satisfaction. Ready to contribute innovative ideas and enhance team performance.
Overview
7
7
years of professional experience
Work History
Mike's Tavern
JPM Restaurants
Chattanooga
10.2020 - Current
- Effectively handled cash and credit transactions while also coordinating coupons and rewards from returning guests.
- Trained new-hires on restaurant regulations, menu items, and proper customer service techniques.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified the needs of customers promptly and efficiently.
- Initiated conversations with customers using strong interpersonal skills.
- Recognized by management for providing exceptional customer service.
Sales Representative
Rack Rooms Shoe Store
Mount Juliet
02.2019 - 05.2020
- Collaborated with team members to achieve sales targets and execute promotional campaigns.
- Provided product knowledge on in-store products and benefits, helping customers make informed purchasing decisions.
- Processed customer returns and exchanges efficiently, ensuring positive experiences and addressing concerns while adhering to store policies.
- Maintained visually appealing sales floor by ensuring proper tagging, stocking, and displaying of merchandise.
Education
Bachelor of Science - Psychology
University of Tennessee, Chattanooga
Chattanooga, TN12-2022
High School Diploma -
Mount Juliet High School
Mount Juliet, TN05-2019
Skills
- Front-of-house management
- Cash handling
- Customer service
- Customer engagement
- Inventory management
- Merchandising
- Staff development
- Problem solving
- Time management
- Multitasking
- Adaptability to change
- Critical thinking
- Conflict resolution
- Communication
- Friendly, positive attitude
Timeline
Mike's Tavern
JPM Restaurants
10.2020 - Current
Sales Representative
Rack Rooms Shoe Store
02.2019 - 05.2020
Bachelor of Science - Psychology
University of Tennessee, Chattanooga
High School Diploma -
Mount Juliet High School