S POORNIMA
Chennai
Summary
Dynamic and detail-oriented professional with experience as a Personal Assistant at Janani Pharmaceuticals, excelling in calendar management and client relations. Proven track record in enhancing communication and reducing customer complaints through strong communication skills and meticulous record-keeping. Committed to maintaining confidentiality while driving business success.
Overview
2
2
Languages
Work History
PERSONAL ASSISTANT
JANANI PHARMACEUTICALS
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
TELECALLING
OPTIMUS
- Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
- Handled sensitive customer information with utmost confidentiality, adhering to data protection regulations and company guidelines.
- Reduced customer complaints by providing clear explanations on products, services, and policies.
- Maintained detailed records of client interactions, updating customer information accurately in the database.
Education
B.COM - ACCOUNTS
ANNAMALAI UNIVERSITY
CHENNAI 04.2001 -
Skills
Client relations
Customer service
Strong communication skills
Administrative support
Database management
Timeline
B.COM - ACCOUNTS
ANNAMALAI UNIVERSITY
04.2001 -
PERSONAL ASSISTANT
JANANI PHARMACEUTICALS
TELECALLING
OPTIMUS
Similar Profiles
Mohan Rao DongaMohan Rao Donga
Plant Manager at Janani Infra Con Private LimitedPlant Manager at Janani Infra Con Private Limited
Anuraag LakheraAnuraag Lakhera
Procurement and supply chain lead at Janani pvt ltdProcurement and supply chain lead at Janani pvt ltd
SIRISHA SURYADEVARASIRISHA SURYADEVARA
Teacher at JANANI MODEL HIGH SCHOOLTeacher at JANANI MODEL HIGH SCHOOL
Srinithi MSrinithi M
Process Associate at HanDigital Pvt LtdProcess Associate at HanDigital Pvt Ltd
Sri Ranjith SSri Ranjith S
Splst, Development at Standard Chartered BankSplst, Development at Standard Chartered Bank