Summary
Overview
Work History
Education
Skills
Career Objective
Certification
Timeline
Generic

SRAVYA LELLA

Chattanooga

Summary

Results-oriented Senior Business Analyst with 7 years of experience driving successful business processes for a Retail projects. Solution-driven with demonstrated ability to take initiative and solve complex problems.
Skilled in designing comprehensive end-to-end process oriented workflows, incorporating detailed requirements for various DevOps teams. Expertise in gathering, analyzing, documenting, and developing Business Requirement documents and Functional Designs, utilizing an in-depth knowledge of the Software Development Life Cycle (SDLC). Proficient in analyzing current and potential business processes to identify clear opportunities
for improvement. A track record of translating business requirements and objectives into scalable, highly resilient, and successful system solutions. Knowledge on
business purpose of the project and translating organization vision into a project vision. Experienced in Scrum Master roles and responsibilities. Comprehensive
understanding of all phases of the Project Life Cycle, leading teams through each phase. Hands-on experience with all levels of testing including Integration,
Regression, Smoke, Functional, and User Acceptance. Quick learner, adaptable, and with a strong desire for ongoing professional study and training. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with
exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Analyst

DevOps - Accenture
07.2021 - 10.2022
  • Liaised with business leaders and subject matter experts to conduct needs analysis and curate content for DevOps team.
  • Gathered business requirements, interacted with developers, product managers, and SMEs to get better understanding of the business processes, and to optimize the process.
  • Defined functional requirements, prepared release notes, and training guides for the team.
  • Initiated the project from KICK-OFF presentation, requirement gathering till the deployment of the product.
  • Performed detailed assessments to identify root challenges and compile summary of gaps and opportunities.
  • Created process flows by using tools like Azure DevOps and Open Project.
  • Managed the tickets within the Backlog, working closely with the Product Owner to assign tasks to appropriate workflows.
  • Ensured the UAT sign-off is completed for each ticket, prior to deployment.
  • Worked on multiple functional test cases during the development phase, executed and gave the response to the team for the effective work and delivery.
  • Utilized Tableau to design and enhance the dashboards, pipeline analysis, and performance reporting to uncover actionable insights using analytical skill.
  • Managed operational initiatives by analyzing trends, identifying benchmarks, and delivering variance explanations for strategic improvement projects.
  • Improved business reporting processes, reshaping views with advanced visualizations to unlock insights and guide decision-making.
  • Created and maintained positive working relationships that maximized effectiveness during the engagement along with the problem-solving skills to operate in the environment.
  • Developed multiple Canvas Apps in Power Apps, designed multiple Microsoft flows synced with Power Automate that optimized the workflow.
  • Was awarded with Exemplary Achiever Award for Q4 for my work with PowerApps.

Analyst

KDP - HCL Technologies
08.2017 - 06.2021
  • Engaged with the customers to understand business needs and translate them into requirements and project scope.
  • Analyzed requirements and developed workflows to support the KDP transition to HCL.
  • Collaborated with the project manager and stakeholders to understand the enhancement requests for new team.
  • Assisted in user story analysis, test planning, estimation, scheduling, and defect tracking.
  • Executed over 60 manual test cases. Improved business processes by analyzing current practices and
    recommending optimization strategies.

Analyst

Microsoft - HCL Technologies
06.2015 - 08.2017
  • Collaborated with Business Architects, Product Owners, and Subject Matter Experts to define clear and effective user stories from capabilities
    roadmap, including detailed and accurate acceptance criteria.
  • Worked with IT team to ensure the team understood work items as defined, with appropriate acceptance criteria.
  • Served as Scrum Lead for IT team, working with Product Owner on prioritizing and grooming the capability backlog.
  • Evaluated change requests and their impacts on existing applications within the business portfolio, ensuring changes were prioritized and
    assessed for risk appropriately.
  • Maintained a comprehensive understanding of the IT Delivery roadmap, tracking changes to ensure alignment in backlog tools, enabling teams to leverage automated roadmaps, status reports, and metric functionality.

Education

Master of Science - Business Analytics

Trine University
12-2024

Bachelor of Science - Electronics & Communications

MallaReddy Institute of Engg. & Technology
05-2015

Skills

    Requirements Gathering - Word, PowerPoint, Excel
    Test Management - Azure DevOps
    Data Analysis - SQL

    Agile Methodologies - Scrum
    Project Management - Rally, Jira, Open Project, Confluence
    Data Visualization - Tableau, Power BI

Career Objective

  • Enthusiastic and highly skilled IT professional with nearly 7 years of experience in Products and Solutions at Accenture and HCL.
  • Actively collaborated with stakeholders to conduct high-level assessments and identify business process workflows for DevOps initiatives.
  • Dedicated to maximizing the impact of key performance metrics to enhance and expand business operations.

Certification

  • IBM Data Analytics Essentials by Coursera.
  • IBM Excel Basics for Data Analytics by Coursera.
  • Certified Scrum Master (CSM) by Scrum Alliance.

Timeline

Senior Analyst

DevOps - Accenture
07.2021 - 10.2022

Analyst

KDP - HCL Technologies
08.2017 - 06.2021

Analyst

Microsoft - HCL Technologies
06.2015 - 08.2017

Master of Science - Business Analytics

Trine University

Bachelor of Science - Electronics & Communications

MallaReddy Institute of Engg. & Technology
SRAVYA LELLA