Results-driven HR professional with over 12 years of comprehensive experience in managing HR functions. Expertise in employee lifecycle management encompassing both transactional and transformational initiatives aimed at fostering business and employee development. Skilled in conducting internal quality audits aligned with key performance indicators (KPIs) to ensure compliance and operational effectiveness.
Proficient in stakeholder engagement, providing process updates, and collaborating on continuous improvements. Conducts thorough Root Cause Analysis (RCA) for all levels of operational errors, implementing preventive measures to mitigate recurrence. Successfully led process transition activities from Bangalore GSC, focusing on optimizing SAP-HR, SuccessFactors (ECS), and ServiceNow.