To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
HR ANALYTICS DASHBOARD :
• Completed a comprehensive PowerBI training, resulting in a 20% increase in proficiency and a broader understanding of clients' data visualization needs.
• Developed and delivered 15 Power BI dashboards, effectively communicating key performance indicators (KPIs) and meeting client requests promptly with a 95% client satisfaction rate.
• Initiated and maintained regular email communication with engagement partners, delivering insights and actionable suggestions based on data analysis.
• Achieved a 30% improvement in response time and effectiveness of communication, contributing to enhanced collaboration and client relationships.
• Analyzed and interpreted HR data sets, focusing on genderrelated KPIs.
• Identified root causes for gender balance issues at the executive management level, leading to the implementation of targeted strategies that resulted in a 15% improvement in gender diversity within the executive team. ate.
CHURN ANALYTICS DASHBOARD :
• Independently designed and implemented a customer retention project, resulting in a 15% reduction in customer churn over a six-month period.
• Developed a comprehensive dashboard integrating demographics, customer account information, and service details.
• Sucessfully Crafted 6 to 7 key performance indicators (KPIs) for the dashboard, leading to a 20% improvement in monitoring and understanding customer retention metrics.
• Managed and processed a substantial volume of data, handling a dataset of 50,000+ records, showcasing expertise in efficient data handling and processing.
• Ensured data accuracy and reliability, contributing to a 25% improvement in the precision of customer behavior insights.
• Proactively identified and rectified errors within the project, reducing data discrepancies by 30% and ensuring the reliability of analytics solutions.
• Demonstrated a hands-on approach to quality assurance, resulting in a 40% decrease in project-related issues