Stacy Carter
Lafayette
Summary
Highly detail-oriented and professional Branch Manager successful at meeting and exceeding branch goals. Enterprising successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
10
10
years of professional experience
Work History
Branch Manager
1st Franklin Financial
07.2013 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Examined customer loan applications for loan approvals and denials.
- Prepared monthly, quarterly and annual reports.
- Took a branch that was on the verge od closing and turned it around.
- Received Diamond in the rough award last year.
- Will be in the Circle oF Diamonds this year and #1 in VP composite for Tennessee.
Education
High School Diploma -
Macon County High School
Lafayette, TN05.1994
Skills
- Cash Handling
- Staff Supervision
- Staff Management
- Multitasking Abilities
- Microsoft Access
- Goals and Performance
- Conflict Resolution
- Excellent Team Leadership
- Employee Performance Reviews
- Regulatory Compliance
- Team Supervision
- Excellent Time Management Skills
- Excellent Work Ethic
Timeline
Branch Manager
1st Franklin Financial
07.2013 - Current
High School Diploma -
Macon County High School
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