Stefanie Johnson
Mount Juliet
Summary
Dedicated, reliable, and detailed oriented employee with a business background. I am seeking to maintain a position that offers growth opportunities and professional challenges utilizing interpersonal skills. I have excellent time management, and problem-solving skills. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Prayer Line Associate
BGEA
09.2023 - Current
- Answer incoming calls as they are generated by the BGEA Prayer Line
- Handle calls and constituents with dispatch, but balanced with tact and courtesy, and according to the procedures and policies set down by the department
- Promptly analyze requirements of the call or needs of the caller, and generate a prompt connection to the proper solution by listening, locating information, and answering questions
- Analyze and appropriately respond to the spiritual needs of callers, praying with them, and leading them to Christ when necessary.
- Accurately record data from callers into Christian Response database systems as necessary and required.
Admin Assistant
Next Step Bible Church
07.2022 - 01.2023
- Schedule Core Group meetings and other necessary meetings with staff.
- Coordinate and schedule meetings and conference calls to optimize scheduling of the Pastor.
- Assist in the development and implementation of new administrative procedures and ministries.
- Manage email correspondence and social media.
- Assisted coworkers and staff members with special tasks when needed.
Executive Assistant
Global Vision
05.2018 - 07.2022
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and other associates.
- Screened calls and emails and initiated actions to respond or direct messages for leadership team.
- Created expense reports, budgets and filing systems for management team.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Filed paperwork and organized computer-based information.
- Answered high volume of phone calls and email inquiries.
- Coordinated events and worked with volunteers
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Occupational Therapist Assistant
Empowering Therapy Services
04.2013 - 05.2018
- Helped improve fine motor, visual perception and sensory processing skills.
- Maintained and promoted positive attitude toward clients and treatment programs.
- Implemented treatment interventions to support individual objectives in an educational setting.
- Helped determine realistic treatment goals and adjusted steps based on patient progress.
- Educated patients and families on conditions, treatments and home exercises.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
Education
BBA - Business Administration And Management
University of Phoenix
Tempe, AZ06.2013
Associate of Science - Occupational Therapy
Nashville State Community College
Nashville, TN05.2006
Skills
- Microsoft Office
- Document Filing and Retrieval
- Judgment and Decision-Making
- Proper Phone Etiquette
- Business Writing
- Electronic Communication
- Customer Service
- Call Screening
- Active Listening
- Accounts Payable and Receivable
- Critical Thinking
- Confidentiality and Discretion
Timeline
Prayer Line Associate
BGEA
09.2023 - Current
Admin Assistant
Next Step Bible Church
07.2022 - 01.2023
Executive Assistant
Global Vision
05.2018 - 07.2022
Occupational Therapist Assistant
Empowering Therapy Services
04.2013 - 05.2018
BBA - Business Administration And Management
University of Phoenix
Associate of Science - Occupational Therapy
Nashville State Community College
Similar Profiles
Jessika DavisJessika Davis
Server at BGEAServer at BGEA
Mary BinyaminMary Binyamin
4th Grade Math and Science Teacher at Una Elementary School4th Grade Math and Science Teacher at Una Elementary School
Jay HochhalterJay Hochhalter
Dog Groomer in Training at Pet Supplies PlusDog Groomer in Training at Pet Supplies Plus