Stephanie Brooks
Whitwell
Summary
Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Manager / Sales Associate
01.2025 - Current
- Build long-lasting customer and vendor relationships.
- Set sales goals and drive new business with marketing strategies.
- Assist General Manager with operational functions
- Assist with deliveries in the event a driver is not available
- Assist with cleaning, organizing, and moving merchandise
- Help customers find what they need
- Handle clerical duties like customer files and contracts
- Maintain a positive sales floor environment
Housekeeper and dock hand
Hales bar and marina
05.2024 - 11.2024
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
- Maintain cleanliness and tidiness of rental boats and ensure fuel is replenished.
Assistant Store Manager
Family Dollar
06.2023 - 05.2024
- Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
- Trained and mentored new employees on company policies, procedures, and customer service standards
- Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
- Managed cash handling procedures, ensuring accuracy and compliance with company guidelines
- Monitored inventory levels and coordinated with suppliers to ensure timely replenishment of stock
- Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
- Assumed responsibility for opening or closing the store as needed, ensuring security measures were followed at all times
- Developed strong relationships with customers through exceptional service delivery and personalized assistance
- Collaborated with cross-functional teams such as marketing or HR to support business objectives and initiatives
- Served as acting store manager during periods of absence or vacation
Hanger/Sorter
Serenity Pointe
08.2022 - 05.2023
- Provided exceptional customer service by assisting customers in finding the perfect clothing items and accessories
- Built strong relationships with customers, resulting in a high rate of repeat business and positive word-of-mouth referrals
- Maintained an organized and visually appealing store layout to enhance the shopping experience for customers
- Assisted in inventory management by conducting regular stock checks, restocking merchandise, and processing returns/exchanges
- Collaborated with team members to create attractive displays and window arrangements to attract customer attention
- Provided personalized recommendations based on individual preferences, body types, occasions, etc
Hand Sander
Seymour Midwest LLC
06.2019 - 08.2022
- Operated and maintained sawmill equipment, including saws, conveyors, trim saw, slotting machines, sander, belt line, and gauging handles
- Monitored sawing process to ensure accurate cuts according to specifications
- Performed regular maintenance tasks such as lubricating machinery and replacing worn-out parts
- Maintained a clean and organized work area to promote safety and productivity
- Collaborated with team members to optimize workflow and meet production targets
- Followed safety protocols at all times, wearing appropriate protective gear and reporting any hazardous incidents immediately
- Participated in training programs to enhance skills in operating different types of sawmill machinery
- Inspected finished lumber products for defects or irregularities before packaging them for shipment
- Maintained records of daily production output, downtime events, maintenance activities, etc
- Troubleshoot equipment malfunctions promptly by identifying root causes and implementing necessary repairs
- Trained new employees on safe operation of machinery as well as company policies and procedures
Dog Groomer
Bubbles Boutique
03.2012 - 04.2015
- Provided professional grooming services to a diverse range of dog breeds, ensuring each pet received personalized care and attention
- Performed bathing, brushing, and styling techniques based on individual breed standards and client preferences
- Utilized specialized tools and equipment to safely trim nails, clean ears, and maintain proper hygiene for dogs
- Developed strong relationships with clients by actively listening to their needs and providing exceptional customer service
- Managed appointment scheduling system efficiently, maximizing productivity while accommodating client preferences
- Maintained cleanliness and organization in the grooming area, adhering to strict sanitation protocols for the health of both pets and staff members
- Ensured a positive experience for anxious or nervous dogs by utilizing calming techniques such as gentle touch or aromatherapy
- Advised clients on appropriate at-home maintenance between grooming appointments including brushing techniques specific to their dog's coat type
- Increased client satisfaction by consistently delivering results that exceeded their expectations
Education
Certified Nursing Assistant - Nursing
NHC HEALTHCARE SEQUATCHIE
Dunlap, TN12.2024
High school diploma - undefined
FAITH MISSIONARY ACADEMY
Gruetli-Laager, TN10.2024
Skills
- Store Management Experience
- Retail Sales
- Cash Handling
- Pet grooming
- Staff training
- Mentoring
- Inventory management
Certification
- Driver's License
- OLCC Service Permit
Timeline
Sales Manager / Sales Associate
01.2025 - Current
Housekeeper and dock hand
Hales bar and marina
05.2024 - 11.2024
Assistant Store Manager
Family Dollar
06.2023 - 05.2024
Hanger/Sorter
Serenity Pointe
08.2022 - 05.2023
Hand Sander
Seymour Midwest LLC
06.2019 - 08.2022
Dog Groomer
Bubbles Boutique
03.2012 - 04.2015
High school diploma - undefined
FAITH MISSIONARY ACADEMY
Certified Nursing Assistant - Nursing
NHC HEALTHCARE SEQUATCHIE