Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
STEPHANIE JESHIVA

STEPHANIE JESHIVA

Lenoir City

Summary

I am a qualified individual with over 10 years experience in Customer Service and 15 years as a Locksmith/Key Technician Driven, Dependable, and Efficient

Overview

21
21
years of professional experience
1
1
Certification

Work History

LOCKSMITH/KEY TECHNICIAN

High Tech Locksmiths
01.2019 - Current
  • LOCK REPAIR AND RELATED HARDWARE
  • KEEPS RECORDS OF LOCKS AND KEYS
  • CHANGING LOCKS
  • LOCK INSTALLATION
  • REKEY LOCKS
  • MAKING DUPLICATE KEYS
  • REPAIR AND MAINTAIN ALL LOCKSMITH MACHINES
  • TROUBLESHOOTING
  • PREPARE ESTIMATES, INVOICES, AND OTHER PAPERWORK
  • WORKS INDEPENDENTLY AND EFFICIENTLY
  • KEY CUTTING

CUSTOMER SERVICE

Home Depot
01.2007 - 12.2019
  • COUNTING TILS
  • MONEY MANAGEMENT
  • KEEP AREA CLEAN AND SANITIZED
  • RESOLVE CUSTOMER COMPLAINTS
  • GUIDE CUSTOMERS
  • REFUNDS AND EXCHANGES
  • GREETING CUSTOMERS
  • SCANNING ITEMS
  • COLLECTING DIFFERENT FORMS OF PAYMENT
  • MANAGED INVENTORY TRACKING SYSTEM TO RECORD SHIPMENTS, DELIVERIES, AND STOCK LEVELS
  • PACK AND UNPACK ITEMS TO BE STOCKED ON SHELVES
  • ADVISED CUSTOMER ON TOOLS, HARDWARE, AND MATERIALS NEEDED, AND PROCEDURE TO FOLLOW TO COMPLETE TASK CUSTOMER WISHED TO PERFORM
  • CUSTOMER SERVICE
  • ACCURATELY MIXED AND MATCHED PAINT COLORS TO CUSTOMER SPECIFICATIONS
  • KNOWLEDGEABLE OF ALL PRODUCTS
  • HELP WITH INDIVIDUAL PROJECTS
  • RECOMMENDED MERCHANDISE BASED ON CUSTOMER NEEDS
  • MAINTAINED FRIENDLY AND PROFESSIONAL CUSTOMER INTERACTIONS

LOCKSMITH

Amazing Keys
01.2018 - 12.2018
  • RUN BUSINESS WHEN OWNER IS OUT OF TOWN
  • KEEPS RECORDS OF LOCKS AND KEYS
  • CHANGING LOCKS
  • LOCK INSTALLATION
  • REKEY LOCKS
  • MAKING DUPLICATE KEYS
  • REPAIR AND MAINTAIN ALL LOCKSMITH MACHINES
  • TROUBLESHOOTING
  • PREPARE ESTIMATES, INVOICES, AND OTHER PAPERWORK
  • KEY CUTTING
  • HOUSE KEYS
  • RESIDENTIAL AND COMMERCIAL HOUSE

CLEANER

Cottage Care
01.2015 - 12.2018
  • PROVIDED CONSISTENT AND HIGH QUALITY CLEANING SERVICES
  • MAINTAINED CLEANING EQUIPMENT
  • CLEANED HOUSES WITH A VARIETY OF CLEANING EQUIPMENT, DISINFECTANTS, AND MACHINES
  • HANDLED MONEY
  • FOLLOWED A CHECKLIST OF SPECIFIC DUTIES PER CLIENT
  • ACCOMODATED CUSTOMER NEEDS AT ALL TIMES

Machine Operator

Bowming springs
Charlotte
02.2005 - 12.2006
  • Calibrate the machine.
  • Use a calibrator for quality control.
  • I was also trained on a sandblasting machine to get burrs off of the springs.
  • I changed the machine plates according to the size of the spring needed.
  • Ground down or changed the grinding wheel when needed.
  • Machine adjustments such as faster or slower, or up or down, for quality control.
  • Certain springs got a chemical bath.

Education

LOCKSMITH CERTIFICATION - LOCKSMITH

Foley Belsaw Locksmithing
01.2018

GED -

Central Piedmont Community College
Charlotte, NC
01.2011

Skills

  • Customer service
  • Critical thinking
  • Troubleshooting
  • Exemplary time management
  • Problem-solving abilities
  • Computer literacy
  • Technical proficiency
  • Strong communication
  • Attention to detail
  • Conflict resolution
  • Dependable
  • Detail-oriented
  • Efficient
  • Organizational and record keeping
  • Data entry
  • Inventory management

Certification

LOCKSMITH APPRENTICE, 2371A, 01/01/20, NC

References

  • Richard Long, 980-699-9714, richard.long4@gmail.com
  • Stephen McDaniel, 803-412-9047, stephen.mcdaniel86@gmail.com

Timeline

LOCKSMITH/KEY TECHNICIAN

High Tech Locksmiths
01.2019 - Current

LOCKSMITH

Amazing Keys
01.2018 - 12.2018

CLEANER

Cottage Care
01.2015 - 12.2018

CUSTOMER SERVICE

Home Depot
01.2007 - 12.2019

Machine Operator

Bowming springs
02.2005 - 12.2006

LOCKSMITH CERTIFICATION - LOCKSMITH

Foley Belsaw Locksmithing

GED -

Central Piedmont Community College
STEPHANIE JESHIVA