Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Stephanie Light

Spring Hill

Summary

Senior Banking Executive with eight years of experience in multi-branch operations and revenue growth. Expertise in developing high-performing teams and executing strategic initiatives while managing risks across diverse markets. Strong background in business development, compliance, and stakeholder engagement, demonstrating a proven track record of success.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Regional Banking Manager II

United Community Bank
Brentwood
05.2017 - Current
  • Achieve regional sales, service, and operational goals by leading a high-performing team.
  • Mentor branch managers to cultivate a culture of excellence and continuous improvement.
  • Guide teams through transitions, ensuring seamless adaptation to organizational changes.
  • Analyze market service levels to craft strategies enhancing customer satisfaction.
  • Ensure compliance with regulatory requirements, acting as the regional escalation authority.
  • Facilitate team meetings to drive collaboration and align on strategic objectives.
  • Manage budgets, maintain quality standards, and optimize cost-efficiency.
  • Lead community initiatives, amplifying engagement, and creating significant impact.
  • Contribute executive insights as part of various advisory panels.
  • Develop training strategies that boost team performance and advance business goals.
  • Contribute to business development initiatives by supporting managers, sales associates, and clients during calls and presentations.
  • Relied upon by peers for coaching, problem-solving, and strategic input due to senior-level experience and credibility.
  • Facilitate cross-functional communication between the region, working closely with Treasury Management, Mortgage, Commercial, and Private Wealth.
  • Oversee branch network optimization, including strategic closures, and new location launches based on market analysis and performance metrics.

Branch Manager

United Community Bank & Regions Bank
Brentwood
02.2002 - 05.2017
  • Drove branch profitability by managing and inspiring team members to reach full potential.
  • Implemented customer service initiatives that improved client satisfaction and retention rates.
  • Directed daily operations, including customer service, human resources, sales, and marketing activities.
  • Specialized in serving business clients and high-net-worth individuals, providing tailored financial solutions and relationship management.
  • Established strong rapport with clients to address financial needs and foster branch loyalty.
  • Acquired new customers while identifying their needs to deliver tailored products.
  • Maintained consistent growth through effective loan borrower acquisition and deposit expansion.
  • Conducted regular audits of financial records to ensure accuracy and compliance.
  • Engaged in community events to enhance brand awareness.

Business Banking Relationship Manager

Regions Bank
Franklin
02.2014 - 05.2015
  • Managed portfolio of small to mid-sized business clients, delivering tailored solutions.
  • Strengthened client relationships through proactive outreach and consultative services.
  • Collaborated across business lines to provide comprehensive solutions for commercial clients.
  • Originated commercial loans and lines of credit to facilitate business growth.
  • Partnered with underwriting and credit teams to ensure effective risk management.

Education

Graduate School of Banking -

University of Wisconsin, Madison
Madison, WI
07-2019

Certificate of Executive Leadership -

Wisconsin School of Business
Wisconsin
07-2019

Bachelor of Science - Business Administration And Management

Liberty University
Lynchburg, VA

Skills

  • Excellent verbal and written communication
  • Stakeholder management
  • Decision-making
  • Business development
  • Sales strategies
  • Team collaboration
  • Relationship management
  • Leadership skills

Certification

  • Executive Leadership Certificate

Accomplishments

  • Brand Ambassador helping to create the bank's new logo, vision and mission statements.
  • 4-time Chairman's Club winner (2004-2012)
  • Together For Good Council Member

References

References available upon request.

Timeline

Regional Banking Manager II

United Community Bank
05.2017 - Current

Business Banking Relationship Manager

Regions Bank
02.2014 - 05.2015

Branch Manager

United Community Bank & Regions Bank
02.2002 - 05.2017

Graduate School of Banking -

University of Wisconsin, Madison

Certificate of Executive Leadership -

Wisconsin School of Business

Bachelor of Science - Business Administration And Management

Liberty University

Similar Profiles

CREATE PROFILE
Stephanie Light