Stephanie McKee
Chattanooga
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Customs Specialist
IMC Global Solutions
2014.09 - 2019.01
- Dispatcher
- Responsible for monitoring Air / Ocean / Rail Import and Export shipments from time of purchase order with manufacturers to proof of delivery at final destination. Working closely with PGA and OGA to regulate commodities and ensure Customs Compliance and Due Diligence on every entry we handle.
- Submit Customer Billing in timely manner, paying great attention to detail ensuring entries are compliant with CBP, verify correct HTSUS for all products, confirm duty payments submitted on time to avoid fines and penalties
- Ensure vendor invoices are accurate per the RFQ and approved in a timely manner, review vendor rates on a monthly basis confirming competitive
- Maintain daily reports for all customers reflecting current status, transit time, ETA, delays, notating any service fail
Air Freight Coordinator /Dispatcher / Global Trainer
Kuehne and Nagel
2012.03 - 2014.09
- Provide quotes for all Import / Export airfreight, transportation, warehousing, clearance fees, Customs requirements, associated fees due within one hour from time customer submits request
- Schedule bookings Import and Export air freight shipments, maintain reports for all customers confirming received product within requested transit, communicate delays, and monitor from origin to destination
- Ensure all Event Codes with current status of shipment are updated, accurate in system as tracking offered Real Time for each event that transpired from time purchase order was received to proof of delivery
- Provide documentation for Customs Clearance per SOP on Global Accounts and ensure
- Brokerage has all details to provide "wheels up" clearance
- Pay Import Service Fees, Collect Air Freight and any related charge per Incoterms in advance in various ports, educating colleagues on requirements per airport of destination
- Invoice all customers before flight arrival, ensuring K & N obtains payment in full before statement date or that customer pays duty to U.S. Customs via ACH, making certain to educate each IOR to understand their responsibility and consequences, associated fines, penalties that could be assessed if late
- Approve Vendor Invoices, confirming information is correct, coordinating with accounting for payments to be submitted per SOP, reviewing monthly to ensure we offer most efficient, competitive rates in each lane and communicate that with customers
Purchasing Import Agent / Inventory Management
Asia Sourcing Corporation / 55 Corporation
2009.09 - 2012.03
- Handle purchasing and consolidating Import shipments from multiple manufacturers in China
- Responsible for monitoring inventory using SAP/ERP software to ensure orders will be filled on time, plan for peak season or plant shut down situations accordingly
- Review samples from factory, obtain approval from customer so that purchase orders are submitted and production deadlines, quantities were met without fail providing quality products
- Prepare documents to include in filing entry and obtaining U.S. Customs Clearance: Commercial
- Invoice, Packing List, OBL, ISF Detail, Classify and provide HTS and SPI
- Review, approve samples confirming details listed on drafts, assist customer with filing patents and a variety of services to meet customers' needs
- Prepare Export Documentation, ship models, samples to multiple manufacturers in Asia, document all correspondence in detail until sample approval obtained from customer, oversee production and monitor products closely to ensure finished product reflects exact specifications
- Responsible for cost negotiations both International and Domestic, multiple modes of transportation, many destinations, various vendors offering variety of services specific to customer needs
- Schedule and dispatch International, Domestic pickups, deliveries to customers, factories and reflect in daily report
- Work closely with freight forwarders, brokers, U.S. Customs, OGA, carriers to ensure Shipments arrive on time, expedite shipments, facilitate Customs Exams, File PTT and all payments, additional documentation or information needed to obtain Customs Release
Import Specialist/ Dispatcher
Expeditors International
2006.09 - 2009.09
- Review Import documents for Air/ Ocean shipments, confirming all details in order, Customs Compliance Confirmed per shipment, before submitting entries to Customs for Clearance to maintain Integrity with Customs, OGA, Vendors and Customers
- Offer superior customer service that reflects in attention to detail, accepting responsibility for Global Accounts and ensure each is handled in a manner that set our services apart from other
- Brokers, striving daily to surpass transit times, entries submitted, errors, delays and each aspect measured and reported to ensure accountability, ownership
- Submit payments to Steamship Lines, Truckers, Warehouses and any vendor in a timely manner
- Dispatch deliveries in advance, coordinating appointments, special requirements per shipment and monitor to execute per SOP
- Update system with event codes or delay so that Customers receive correct information 100 percent of the time without fail
- Maintain payroll details, trucker logs and supervise in house truckers delivering LTL, FTL, arranging daily pick-ups / drop offs for Exports meeting strict time restraints and surpassing requirements to offer award winning customer service and performance
Import Agent / Dispatcher/ BreakBulk
Eagle Global Logistics / Ceva International
1999.09 - 2006.09
- Handle all documentation for Import/ Export shipments, includes turning over to IOR Broker and collect any fees per SOP
- Review documents for accuracy, submit all details to U.S. Customs to obtain Customs Release
- Arrange deliveries, negotiating rates with vendors to offer best service at competitive prices
- Reviewing Customs Rules and Regulations, staying up to date on every required detail that is required per customer to ensure all information submitted is accurate
- Provide updates to customers daily via email, telephone or prepare report per SOP that reflects details needed by each customer to maintain Global Accounts
- Invoice customers at time of entry and ensure payment received and posted per SOP requirements
- Submit payments to vendors, facilitate CET or any fee required for shipment to be available before arrival at destination
Education
Certified Customs Specialist - Customs Brokerage
National Customs Brokers and Forwarders Association of America
Washington, DC2016-04
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Southwest Community College
Memphis, TN2002-01
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Millington Central High School
Millington, TN1992-01
Skills
Achieved operational excellence through six years of supervisory experience in management Delivered accurate data entry solutions for over ten years, enhancing data reliability Maintained financial accuracy through ten years of accounting expertise Optimized communication using Outlook for ten years, facilitating collaboration Drove business development efforts for ten years, resulting in increased market presence Produced high-quality documents using Microsoft Word for ten years Enhanced customer service delivery for ten years, fostering strong client relationships Analyzed data effectively with Excel for six years, supporting informed decision-making Streamlined payroll processes to ensure timely and accurate employee compensation
Certification
- Certified Customs Specialist
- Present
- Forklift Certified
- Hazmat
Assessments
- Critical Thinking — Proficient
- July 2019
- Using logic to solve problems.
- Full results: https://share.indeedassessments.com/share_assignment/gqey1zhrbpkiilg
- Teamwork: Interpersonal Skills — Highly Proficient
- Resolving disputes, solving team problems, and understanding nonverbal cues.
- Full results: https://share.indeedassessments.com/share_assignment/ogcoo8-na7uyglop
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Certified Customs Specialist
IMC Global Solutions
2014.09 - 2019.01
Air Freight Coordinator /Dispatcher / Global Trainer
Kuehne and Nagel
2012.03 - 2014.09
Purchasing Import Agent / Inventory Management
Asia Sourcing Corporation / 55 Corporation
2009.09 - 2012.03
Import Specialist/ Dispatcher
Expeditors International
2006.09 - 2009.09
Import Agent / Dispatcher/ BreakBulk
Eagle Global Logistics / Ceva International
1999.09 - 2006.09
Certified Customs Specialist - Customs Brokerage
National Customs Brokers and Forwarders Association of America
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Southwest Community College
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Millington Central High School