Stephanie Ramirez
Columbia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Barista
Guckenheimer
Franklin
07.2023 - 07.2025
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee station and seating area.
- Operated espresso machines and grinders to create high-quality drinks.
- Assisted customers with menu selections and provided product information.
- Managed inventory levels of coffee beans, syrups, and supplies.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Sales Associate
Metro by T-Mobile
Columbia
08.2021 - 12.2022
- Assisted customers with product selection and provided detailed service information.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Resolved customer inquiries and complaints effectively to enhance satisfaction.
- Collaborated with team members to meet sales goals and improve store performance.
- Educated customers on promotions, services, and device features for informed decisions.
- Monitored inventory levels and conducted stock replenishment to ensure availability.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Server
Taco Express Mexican Grill
Columbia
06.2016 - 07.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders using point-of-sale systems efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Cleaned tables, washed dishes
- Maintained cleanliness and organization of dining areas and service stations.
- Ensured compliance with health and safety regulations during food handling processes.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Education
Northfield Academy
Spring Hill, TNSkills
- Conversant in Spanish
- Coffee expertise
- Team player
- Customer assistance
- Team collaboration
- Time management
- Attention to detail
- Effective communication
- Cleaning and sanitation
- Food preparation
- POS systems
- Basic math
- Team leadership
- Speedy and efficient
- Hospitality service expertise
- Solid problem solver
- Sales expertise
- New hire training
- Multitasking and organization
- Adaptive and creative
- Exceptional customer service
Languages
Spanish
Professional
A1
Timeline
Barista
Guckenheimer
07.2023 - 07.2025
Sales Associate
Metro by T-Mobile
08.2021 - 12.2022
Server
Taco Express Mexican Grill
06.2016 - 07.2020
Northfield Academy