STEPHANIE RIPLEY
Alamo
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Nursing Aide
Bells Nursing and Rehabilitation Center
Bells
09.2025 - 01.2026
- Provide daily care and assistance to residents, ensuring comfort, safety, and dignity.
- Assist with personal hygiene, mobility, and daily living activities.
- Maintain accurate documentation and communicate resident needs to nursing staff.
- Build positive relationships with residents and families.
Customer Service Representative
Cricket Wireless
Brownsville
12.2024 - 04.2025
- Assisted customers with account setup, billing issues, and troubleshooting mobile services.
- Processed sales transactions and promoted phones, plans, and upgrades.
- Delivered excellent customer service resulting in high satisfaction.
- Maintained knowledge of promotions, policies, and product offerings.
Store Manager
DG Market
Alamo
03.2024 - 06.2024
- Supervised employees and ensured smooth daily store operations.
- Addressed customer concerns and resolved complaints professionally.
- Managed inventory and ensured compliance with company standards.
- Supported training and performance of team members.
Crew Member
Dairy Queen
Brownsville
02.2022 - 08.2022
- Delivered friendly customer service and processed customer orders.
- Prepared food and beverages according to quality standards.
- Maintained clean and organized work areas.
- Assisted in training new employees.
Crew Member
McDonald's
Bells
06.2021 - 12.2021
- Prepared and served food while following safety and sanitation guidelines.
- Operated cash register and handled transactions accurately.
- Worked efficiently with team members during peak hours.
Education
High School Diploma -
Crockett County High School
Alamo, TNSkills
- Customer service
- Communication
- Time management
- Sales & payments
- Attention to detail
- Reliability
- Patient care
- Medical documentation
- Effective communication
- Written communication
- Computer skills
- Task prioritization
Timeline
Nursing Aide
Bells Nursing and Rehabilitation Center
09.2025 - 01.2026
Customer Service Representative
Cricket Wireless
12.2024 - 04.2025
Store Manager
DG Market
03.2024 - 06.2024
Crew Member
Dairy Queen
02.2022 - 08.2022
Crew Member
McDonald's
06.2021 - 12.2021
High School Diploma -
Crockett County High School