Stephen Jones
Spencer
Summary
Dynamic General Manager with a proven track record at SUBWAY® Restaurants, excelling in team leadership and budget control. Spearheaded operational strategies that enhanced efficiency and customer satisfaction. Adept at employee development and quality management, consistently driving process improvements while maintaining high standards and reducing costs.
Overview
8
8
years of professional experience
Work History
General Manager
SUBWAY®Restaurants
Cookeville
05.2020 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Trained employees on duties, policies and procedures.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
General Laborer
Colinx
Crossville
06.2019 - 05.2020
- Evaluated current production processes and made forward-thinking adjustments to improve output.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Packaged completed products according to customer specifications.
- Followed written instructions regarding product assembly processes.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Completed necessary paperwork such as time cards, order forms.
Production Supervisor
Perdue Chicken
Monterey
02.2017 - 06.2019
- Identified opportunities for process improvements through analysis of existing workflows.
- Ensured safety regulations were followed by all personnel in the production area.
- Conducted regular performance reviews for each employee to identify areas for improvement.
- Implemented cost-saving measures while maintaining high levels of product quality.
- Managed daily operations within budget constraints while meeting deadlines.
Education
High School Diploma -
Clarkrange Highschool
Clarkrange, TN05-2018
Skills
- Team leadership
- Staff hiring
- Budgeting and cost control
- Sales management
- Problem resolution
- Employee development
- Deadline oriented
- Budget control
- Quality management
- Staff development
- Desktops, laptops, and mobile devices
Timeline
General Manager
SUBWAY®Restaurants
05.2020 - Current
General Laborer
Colinx
06.2019 - 05.2020
Production Supervisor
Perdue Chicken
02.2017 - 06.2019
High School Diploma -
Clarkrange Highschool
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