Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Monte

Germantown

Summary

Dynamic professional with a proven track record at FedEx, excelling in sales strategy development and customer relationship management. Known for strong problem-solving abilities and a friendly, positive attitude, I effectively increased sales revenue while fostering teamwork and collaboration. Dependable and responsible, I thrive in fast-paced environments, ensuring client satisfaction and retention. One of my greatest strengths is communication and people skills.

Overview

2026
2026
years of professional experience

Work History

Site Fourman

Tim Disalvo & Company
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Assembly

Lowes Home Improvment

Assembly of mowers, grills and patio furniture and other special items upon request.. Make sure store has all styles on display year around.

Glazier

Dacus Glass
2020 - 09.2025
  • Assisted in measuring and cutting glass materials to specifications.
  • Learned safety protocols and best practices for handling glass products.
  • Supported installation of glass panels in residential and commercial settings.
  • Maintained tools and equipment to ensure optimal performance and safety.
  • Observed proper sealing methods for weatherproofing installations effectively.
  • Packed and transported glass safely to job sites, ensuring minimal damage.
  • Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
  • Utilized problem-solving skills to address any challenges encountered during the installation or repair processes efficiently.

Sales Manager

FedEx
09.2009 - 01.2020
  • Developed and implemented sales strategies to increase market share and customer engagement.
  • Trained and mentored team members on effective sales techniques and customer relationship management.
  • Analyzed sales data to identify trends, improving forecasting accuracy and inventory management.
  • Established key performance indicators to monitor sales team effectiveness and adjust tactics accordingly.
  • Resolved complex customer issues, ensuring high levels of satisfaction and retention rates.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Education

High School Diploma -

Flippin High
Flippin

No Degree - Business

Arkansas State University
Jonesboro, AR

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Critical thinking
  • Excellent communication
  • Multitasking
  • Dependable and responsible

Timeline

Sales Manager

FedEx
09.2009 - 01.2020

Site Fourman

Tim Disalvo & Company

Assembly

Lowes Home Improvment

Glazier

Dacus Glass
2020 - 09.2025

High School Diploma -

Flippin High

No Degree - Business

Arkansas State University
Stephen Monte