Stephen Moore
Memphis
Summary
Hardworking professional well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills.
Overview
29
29
years of professional experience
Work History
INTERMODAL RAIL CONTAINER MANAGER
PACIFIC RAIL SERVICES
Memphis
02.2025 - Current
- Managed daily operations to ensure smooth rail service delivery.
- Coordinated logistics and scheduling for rail transport efficiency.
- Implemented safety protocols to maintain compliance with regulations.
- Led meetings to discuss project updates and operational challenges.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels to meet demand without overstocking, reducing waste.
RECEIVING MANAGER
LENNOX INC
Stuttgart
05.2024 - 02.2025
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Assisted with training new employees on proper receiving practices and procedures.
- Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
- Kept stockroom free of hazards, working efficiently and properly organized.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Established transportation cost standards and economical shipping practices.
OPERATIONS MANAGER
ALLIED SECURITY
Memphis
12.2023 - 04.2024
- Conducted interviews and hired qualified candidates promptly following company guidelines.
- Extended job offers to new employees and transfers, ensuring compliance with contract requirements.
- Managed staffing schedules to meet contract obligations and controlled branch overtime effectively.
- Supervised team performance and provided training on operational best practices.
- Facilitated communication between departments to improve service delivery standards.
- Possessed prior experience in security, law enforcement, military, or customer service roles.
- Demonstrated expertise in scheduling, operations, and employee management within service-related industries.
OPERATIONS MANAGER INBOUND/SHIPPING
AMAZON AMZL
Memphis
11.2021 - 12.2023
- Performed analysis and oversight of scheduling and staffing needs for designated area.
- Executed volume and contingency planning while managing P&L.
- Ensured compliance with processes and timely reporting for relevant areas.
- Facilitated team interactions and escalated issues within designated responsibilities.
- Cultivated performance-driven environment while prioritizing safety and ensuring prompt reporting.
- Acted as primary contact for safety/security concerns on site, serving as incident commander during issues.
- Oversaw performance management initiatives to maintain high standards of accountability.
TRANSPORTATION SUPERVISOR
COREMARK
Forrest City
07.2021 - 11.2021
- Coordinated daily transportation schedules for efficient route planning.
- Supervised staff to ensure adherence to safety regulations and protocols.
- Oversaw compliance with local, state, and federal transportation laws.
- Coordinated daily transportation operations, including scheduling and routing of drivers.
WAREHOUSE MANAGER
ARKANSAS FOOD BANK
Little Rock
03.2021 - 07.2021
- Managed daily warehouse operations and logistics for food distribution.
- Oversaw inventory management and maintained accurate stock levels.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Developed training materials for new employees in warehouse operations.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Supervised team performance and provided ongoing feedback.
- Trained staff on safety protocols and operational procedures.
- Coordinated shipping schedules to optimize delivery efficiency.
- Implemented process improvements to enhance workflow productivity.
- Ensured compliance with health regulations in food storage practices.
- Generated warehouse shipping documents, packing lists and invoices.
OPERATIONS MANAGER FINAL MILE
AMAZON AMZL
Memphis
07.2019 - 03.2021
- Managed associates to achieve operational metrics in designated areas of responsibility.
- Conducted daily and weekly performance meetings to drive accountability and progress.
- Oversaw response to customer and TOC escalations to maintain service quality.
- Procured equipment, property, and station supplies to support operations.
- Analyzed scheduling and staffing requirements for optimal production efficiency.
- Developed future production and labor plans based on operational needs.
- Ensured compliance with Standard Work, Gemba, reporting, and defect root cause analysis.
OPERATIONS MANAGER
ARKANSAS GLASS CONTAINER
Jonesboro
07.2018 - 07.2019
- Established plans and allocated resources to achieve departmental objectives within budget constraints.
- Participated in organizing processes to maintain safety, reduce costs, and enhance quality.
- Developed key performance indicators for safety, quality, and productivity to drive accountability.
- Monitored performance deviations, recommending improvements in manpower, production, and inventory management.
- Investigated and implemented new technologies and processes to align with organizational goals.
- Conducted volume and contingency planning while managing profit and loss effectively.
- Facilitated training development focused on quality, safety, and ongoing process improvement.
- Managed staffing levels daily to optimize productivity and minimize overtime costs.
GANTRY CRANE OPERATOR/SUPERVISOR SUPPORT
BNSF RAILWAY
Memphis
01.2010 - 07.2018
- Assisted in loading and unloading freight cars using crane systems.
- Communicated effectively with ground crew for safe operations.
- Monitored load weights to prevent overloading during lifting operations.
- Trained new operators on equipment handling and safety protocols.
- Operated cranes to lift, move and place materials in designated areas.
- Performed daily inspections of all crane components prior to use.
- Communicated effectively with co-workers and supervisors regarding any issues or concerns related to the job site or equipment operation.
- Determined crane's load chart and rigging weight to calculate net capacity of every possible configuration.
- Completed assigned tasks accurately and within deadlines to meet site manager's specifications.
- Inspected crane mechanisms and lifting accessories to maintain functionality and identify malfunctions.
TRANSPORTATION COORDINATOR/GANTRY CRANE OPERATOR
PACIFIC RAIL SERVICES
Memphis
09.2003 - 12.2009
- Oversaw logistics operations to maintain compliance with safety regulations.
- Analyzed transportation data to identify areas for process improvement.
- Developed and implemented transportation procedures for enhanced workflow.
- Facilitated communication between departments to streamline coordination efforts.
- Coordinated transportation logistics for multiple shipments across various carriers and modes of transport.
- Maintained records of freight costs, delivery times, and inventory levels to ensure efficient operations.
- Developed relationships with vendors and carriers to negotiate competitive rates for shipping services.
- Execute terminal operating plans to maximize efficiency for space utilization.
RADIO OPERATOR
UNITED STATES MARINE CORPS
Washington D.C.
07.1996 - 07.2000
- Operated radio communication equipment for secure transmissions across various units.
- Coordinated emergency communications during training exercises and real-world operations.
- Maintained logs of communications and ensured compliance with military protocols.
Education
Master of Science - Logistics Management
Colorado Technical University
Colorado Springs, CO05-2020
Bachelor of Science - Logistics Management
Colorado Technical University
Colorado Springs, CO09-2017
Skills
- Inventory management
- Logistics coordination
- Warehouse safety
- Shipping compliance
- Employee training
- Cost analysis
- Transportation planning
- Regulatory compliance
- Performance metrics
- Supplier negotiation
- Cross-docking coordination
- Load consolidation
- Import and export compliance
- Freight optimization
Timeline
INTERMODAL RAIL CONTAINER MANAGER
PACIFIC RAIL SERVICES
02.2025 - Current
RECEIVING MANAGER
LENNOX INC
05.2024 - 02.2025
OPERATIONS MANAGER
ALLIED SECURITY
12.2023 - 04.2024
OPERATIONS MANAGER INBOUND/SHIPPING
AMAZON AMZL
11.2021 - 12.2023
TRANSPORTATION SUPERVISOR
COREMARK
07.2021 - 11.2021
WAREHOUSE MANAGER
ARKANSAS FOOD BANK
03.2021 - 07.2021
OPERATIONS MANAGER FINAL MILE
AMAZON AMZL
07.2019 - 03.2021
OPERATIONS MANAGER
ARKANSAS GLASS CONTAINER
07.2018 - 07.2019
GANTRY CRANE OPERATOR/SUPERVISOR SUPPORT
BNSF RAILWAY
01.2010 - 07.2018
TRANSPORTATION COORDINATOR/GANTRY CRANE OPERATOR
PACIFIC RAIL SERVICES
09.2003 - 12.2009
RADIO OPERATOR
UNITED STATES MARINE CORPS
07.1996 - 07.2000
Master of Science - Logistics Management
Colorado Technical University
Bachelor of Science - Logistics Management
Colorado Technical University
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