Stephen Gabriel
Logistics overseas coordinator
Chennai
Summary
Successful Executive with over 7 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Executive - CNF Imports
St John Freight Systems Ltd
03.2021 - Current
- Communicating with the liners for shipment arrival.
- Alerting consignee about the consignment arrival .
- Established long-term client relationships through consistent delivery of high-quality services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
SFD Imports
St John Freight Systems Ltd
01.2019 - Current
- Negotiating freight with the liner & freight forwards.
- Providing quote to the customers to secure the business.
- Coordinating with sales for consignee's satisfaction.
- Following up the liner activities.
- Guiding consignee through the shipment with documents and customs procedures.
- Applying for DO through ODEX.
Overseas Coorinator
St John Freight Systems Ltd
09.2017 - Current
- Maintaining good rapport with global freight forwarders (SCN, WCA & JCtrans).
- Global marketing & international sales.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Education
PGDMA - Shipping & Logistics
INDIAN INSTITUTE OF LOGISTICS
Chennai, India 04.2001 -
BBA - Business Administration
Patrician Collage Of Arts &Science
Chennai, India 04.2001 -
Skills
- Negotiation Skills
- Supply Chain Management
- Customer Relations
- Problem-Solving Abilities
- Risk Management
- Documentation and Paperwork
- Customer Service
- Environmental Awareness
- International Trade Regulations
Timeline
Executive - CNF Imports
St John Freight Systems Ltd
03.2021 - Current
SFD Imports
St John Freight Systems Ltd
01.2019 - Current
Overseas Coorinator
St John Freight Systems Ltd
09.2017 - Current
PGDMA - Shipping & Logistics
INDIAN INSTITUTE OF LOGISTICS
04.2001 -
BBA - Business Administration
Patrician Collage Of Arts &Science
04.2001 -
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