Stephen Tidwell
Charlotte
Summary
Dynamic and results-driven professional with a proven track record at Panera Bread, excelling in coaching and mentoring team members. Recognized for enhancing team performance through effective conflict resolution and operations management. Committed to maintaining high standards of customer focus and attention to detail, ensuring exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Team Lead
Panera Bread
11.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
Spencers
11.2024 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sandwich Artist
Subway
04.2022 - 06.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
Bachelor of Science - Criminal Justice/ Forensics
Austin Peay State University
Clarksville, TN05-2028
High School Diploma -
Creek Wood High School
Charlotte, TN05-2024
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Complaint resolution
- Operations management
- Mon Handling
Timeline
Team Lead
Panera Bread
11.2024 - Current
Team Member
Spencers
11.2024 - 01.2025
Sandwich Artist
Subway
04.2022 - 06.2022
Bachelor of Science - Criminal Justice/ Forensics
Austin Peay State University
High School Diploma -
Creek Wood High School
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