Steve Poorman
St. Petersburg,FL
Summary
Detail-oriented collision estimator with over 30 years of experience in automotive repair and estimation. Skilled in negotiating with repair facilities and insurance providers to secure cost-effective outcomes. Licenses in DE, NY, VT, CT, RI, NC, SC, PA, IN, NM
Overview
26
26
years of professional experience
Work History
COLLISION APPRAISER
Farm Family/American National Insurance
Albany, NY
08.2021 - Current
- Expertly assessed vehicle damage to maximize insurance claims
- Utilized advanced software for accurate damage estimation
- Collaborated with repair shops to ensure quality service delivery
- Maintained a 95% customer satisfaction rating through effective communication
- Consistently met and exceeded performance targets in a fast-paced environment
SUBRO APPRAISER
Repwest Insurance
Phoenix
10.2017 - 10.2025
- Wrote Uhaul Vehicles for Subrogation, Box trucks, Trailers, enclosed trailers.
- Updated Parts pricing, labor and paint rates etc..
MANAGER/OWNER
Grand Prix Collision
Phoenix, AZ
01.2000 - 10.2017
- Drove revenue growth through strategic marketing initiatives.
- Cultivated a high-performing team, boosting productivity
- Streamlined operations, improving efficiency
- Launched successful promotional campaigns, elevating brand visibility.
Education
High School Diploma -
Skills
Automotive Repair Knowledge
Estimating Software Proficiency with CCC one
Communication: Ability to clearly explain complex repair processes and costs to stressed customers, technicians, and insurance adjusters
Negotiation: Skill in negotiating fair settlements and repair protocols between insurance providers and body shop manager
Time Management: The capacity to juggle multiple vehicle appraisals simultaneously in a fast-paced environment
Timeline
COLLISION APPRAISER
Farm Family/American National Insurance
08.2021 - Current
SUBRO APPRAISER
Repwest Insurance
10.2017 - 10.2025
MANAGER/OWNER
Grand Prix Collision
01.2000 - 10.2017