Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steven Goehl MS

Memphis

Summary

Project manager specializing in data analysis within the food service sector. Achieved over 95% in quality control inspections, enhancing patient satisfaction and customer service scores. Implemented artificial intelligence solutions to optimize customer service interactions and staff development.

Overview

10
10
years of professional experience

Work History

Multi Unit Director

SAGE Dining Services
Memphis
01.2021 - Current
  • Directed recruitment, training, and evaluations to boost team capabilities.
  • Utilized AI for efficient resume reviews, processing over 80% of applications rapidly.
  • Implemented rigorous quality control for food safety, achieving inspection scores above 95%.
  • Cultivated vendor relationships to enhance service offerings.
  • Processed over 1,600 customer transactions daily, ensuring seamless operations.
  • Supervised daily operations across various dining locations.
  • Collaborated with leadership to shape strategic growth using data-driven insights.

Director of Food and Environmental Services

United Health Services Hospitals
Phoenix
05.2016 - 07.2021
  • Achieved patient satisfaction score above 88% through effective problem resolution.
  • Improved service delivery by promptly identifying customer needs and enhancing responsiveness.
  • Reduced food costs from 60% to 32% via strategic purchasing and inventory management.
  • Trained staff on new systems, promoting collaboration within a cross-functional team.
  • Managed daily operations of center, overseeing budgeting, scheduling, hiring, and training of staff.

Education

Master of Science - Nutrition Sciences

University of New Mexico
Albuquerque, NM

Skills

  • Team building and leadership
  • Strategic planning
  • Cross-functional collaboration
  • Talent acquisition
  • Employee development
  • Budget management
  • Project management
  • Business growth strategies
  • Data analysis
  • Financial planning
  • Business development

Languages

Spanish
Full Professional
American Sign Language
Professional
Hebrew
Professional

Timeline

Multi Unit Director

SAGE Dining Services
01.2021 - Current

Director of Food and Environmental Services

United Health Services Hospitals
05.2016 - 07.2021

Master of Science - Nutrition Sciences

University of New Mexico
Steven Goehl MS