Steven Heathman
Brighton,TN
Summary
U.S. Army veteran and seasoned low-voltage/fiber optics specialist with 9 years of hands-on experience installing, terminating, routing, and troubleshooting data cabling and fiber optic systems in demanding environments. Proven expertise in ensuring reliable connectivity, rapid fault resolution, and system performance optimization. Served 4 years as an Intelligence Analyst with combat deployments to Iraq and Afghanistan, earning the Air Medal for meritorious achievement under pressure—honed discipline, attention to detail, and ability to perform in mission-critical settings. Additionally, 3 years configuring and maintaining Gallagher security systems, demonstrating strong technical aptitude in integrated infrastructure. Eager to apply deep fiber optic installation and troubleshooting skills to support xAI's high-growth data center operations, including managing installation phases, conducting inspections, repairing/replacing faulty cables, and preventing disruptions in large-scale Tier facilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Fiber Optic Technician
Green Technology
Memphis, TN
05.2025 - Current
- Facilitated installation and maintenance of fiber optics to enhance performance at Colossus 1 and Colossus 2.
- Trained and mentored junior technicians in installing and splicing of Fiber Optics.
- Executed installation, termination, and troubleshooting of Cat 6 cables to ensure optimal network performance.
- Collaborated with project managers to plan installations, ensuring alignment with client specifications.
Lead Techician
Oteka Technologies
Memphis, TN
03.2022 - 05.2025
- Assisted in training new technicians on operational procedures and safety protocols.
- Coordinated with team members to streamline workflow processes for increased efficiency.
- Planned, scheduled, and delegated daily work to team of employees.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Executed installation, termination, and troubleshooting of copper and fiber optic systems.
Lead Technician
Access DNSI
Memphis, TN
03.2018 - 03.2022
- Supervised daily operations, ensuring compliance with safety regulations and environmental standards.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
High School Diploma -
Brighton High School
Brighton, TN05.2009
Skills
Testing & Troubleshooting
Fiber Optics
Data Centers
Structural Cabling
Certification
Gallagher security
Corning Fiber optics
Bicis level 2 installed
Timeline
Lead Fiber Optic Technician
Green Technology
05.2025 - Current
Lead Techician
Oteka Technologies
03.2022 - 05.2025
Lead Technician
Access DNSI
03.2018 - 03.2022
High School Diploma -
Brighton High School