Suganya Munusamy
Chennai
Summary
Seasoned Product Leader with an overall industry experience of 12+ years and global experience of 6+ years in the product management with proven track record in leading product development from Discovery to launch.
Excellence in strategic roadmap planning spanning across multiple domains & business units & winning accolades as a Lead Product Manager & Subject Matter Expert for SaaS Onboarding, Sales enablement, Subscription Billing, Digital E-commerce & buyer’s journey, IAM for On-Premise & SSO,
Expertise in translating organization vision to product strategy and product roadmap in collaboration with diverse stakeholders & leading product lines across the globe.
Overview
12
12
years of professional experience
Work History
Lead Product Manager
ADP
04.2023 - Current
- Led the Amazon migration, integrations and onboarding programme contributing towards 10% increase in revenue with over 300k employees payroll processing.
- Successfully pursued EMEA and APAC markets migration towards Next Generation services channeling 30% increased adoption of ADP HCM products.
- Led the North Star vision, strategy and design for Next Gen services, ADP Offering upgrades, upsell & Add-ons to accelerate new market adoption by precisely evaluating product-market fit for EMEA & APAC regions
- Conducted thorough market research, led focus groups and workshops to build innovative and bestselling features to stand out from competitors in mid-market and Enterprise segments.
- Mentored Product Managers on best practices in product management to enhance overall team performance.
Product Manager
UNext (EdTech by Manipal)
05.2022 - 12.2022
- Owned User Life Cycle Management Product line
- Led the re-architecture of students’ full payment & part payment flows increasing the revenue & lead conversion rate by 20%
Senior Offering Management Specialist
Honeywell
01.2021 - 05.2022
- Led teams of Front End & Back-end developers to build a Multi-Tenant provisioned SaaS authentication combined with Role based access control across PaaS to provide seamless Self-service experience catering to customized needs of diverse stakeholders (Buildings, Warehouse, Industries)
- Built precise Epics, User stories & Specifications and consistently monitored the incoming feature requests from Business stakeholders.
- Product mentor & evangelist for Identity & Access management, self-service capabilities for HoneywellForge.
Senior Engineer
Qlik (Contract)
07.2018 - 12.2020
- Led the Digital E-Commerce journey from trial enablement to prospect conversion with credit card payments integrated with Salesforce, Zuora, Boomi & Avalara.
- Researched user behavior and led strategic product roadmap discussion across cross-functional teams.
- Integrated Salesforce with Zuora for Subscription enablement resulting in customer retention among B2B clients by 25%.
- Subject Matter Expert in No-Touch sales,E-commerce journey and Marketplace listing.
Associate
Cognizant
11.2012 - 07.2018
- Implementation of credit score evaluation, SSN validation.
Education
B.E. - Electrical & Electronics Engineering
Sri Venkateswara College of Engineering
Executive Program - Product Management
Indian School of Business
Skills
Cross functional leadership
Product vision and strategy
Roadmap development
Competitive analysis
Stakeholder Management
Strategic Planning
ROI analysis
Go-to-market Planning
User Research
Data-driven decision making
DOMAIN EXPERTISE
- Digital E-Commerce, Marketplace
- Subscription Billing
- CRM - Marketing, Sales & Service clouds with Salesforce
- Self-Service Enablement
- Identity & Access Management, Security
- Order Forms & Onboarding
Awards & Accolades
- ADP “Heroic Award”, ADP “Each Person Counts”,
- ADP “Insightful Expertise”,
- ADP “Service Excellence”,
- Honeywell “Bravo BRONZE” for “Think Big Make It Happen”,
- Honeywell “Bravo SILVER” for “Passion for Winning”,
- Most Valuable Player - RSU, CEO Appreciation,
- Spot Award - CEO Appreciation
- Qlik Inspire Tack Award for Team Player
Timeline
Lead Product Manager
ADP
04.2023 - Current
Product Manager
UNext (EdTech by Manipal)
05.2022 - 12.2022
Senior Offering Management Specialist
Honeywell
01.2021 - 05.2022
Senior Engineer
Qlik (Contract)
07.2018 - 12.2020
Associate
Cognizant
11.2012 - 07.2018
B.E. - Electrical & Electronics Engineering
Sri Venkateswara College of Engineering
Executive Program - Product Management
Indian School of Business
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