Suganya S
Assistant consultant
Chennai
Summary
- Overall 12+ years of experience in IT industry.
- Professional consultant with strong analytical and problem-solving skills tailored for delivering impactful solutions.
- Demonstrates focus on team collaboration and adaptability to changing needs, ensuring reliable results.
- Expertise in project management, client communication, and strategic planning enhances overall team effectiveness and success.
- Adept at mentoring junior staff and implementing continuous improvement strategies to drive project success.
- Solid experience and knowledge in the Insurance and U.S. Healthcare Domain
Overview
12
12
years of professional experience
3
3
Certifications
1
1
Language
Work History
Assistant Consultant
Tata Consultancy Services
Chennai
01.2022 - Current
- Delivered high-quality presentations showcasing project progress and results, enhancing client confidence in our services.
- Managed multiple projects simultaneously while maintaining meticulous attention to detail and meeting strict deadlines.
- Improved client satisfaction by providing thorough and timely project updates and addressing concerns promptly.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Mentored junior team members, contributing to their professional growth and development within the company.
- Implemented best practices in project management methodologies, driving consistency across all engagements.
- Provided excellent service to clients by promoting outgoing demeanor and issue resolution abilities.
- Identified potential risks early in the project lifecycle, enabling proactive mitigation strategies to minimize negative impact on timelines or budgets.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
Technology Lead
Infosys Technologies Limited
07.2021 - 12.2021
- Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
- Increased team productivity through effective collaboration, clear communication, and regular progress updates.
- Troubleshot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
- Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
Technology Analyst
Infosys Technologies Limited
04.2018 - 06.2021
- Resolved complex technical issues through rigorous troubleshooting and root-cause analysis, minimizing downtime and disruptions to business operations.
- Streamlined processes by automating repetitive tasks, saving time and resources.
- Developed call-to-action plans to improve IT service effectiveness.
- Provided technical and functional recommendations based on project requirements.
Senior Software Engineer - Level II
Infosys Technologies Limited
08.2015 - 03.2018
- Enhanced software functionality by identifying and resolving complex technical issues.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
Software Engineer
Information Evolution India Private Limited
04.2013 - 08.2015
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
Education
BACHELOR OF COMPUTER SCIENCE AND ENGINEERING - Computer Science
Nehru Institute of Engineering And Technology
Coimbatore, India 04.2001 -
Skills
SQL
SSIS
Power BI
Microsoft Fabric
Project assistance
Meeting facilitation
Continuous improvement
Data warehousing
MS office
Additional Information
Papers Published
- Analyzing Lifecycle of IT Components and Reducing E-Waste.
Published in CiiT International Journal in the year 2013.
Certification
AZ 900 : Microsoft Certified Azure Fundamentals
Timeline
Assistant Consultant
Tata Consultancy Services
01.2022 - Current
Technology Lead
Infosys Technologies Limited
07.2021 - 12.2021
Technology Analyst
Infosys Technologies Limited
04.2018 - 06.2021
Senior Software Engineer - Level II
Infosys Technologies Limited
08.2015 - 03.2018
Software Engineer
Information Evolution India Private Limited
04.2013 - 08.2015
BACHELOR OF COMPUTER SCIENCE AND ENGINEERING - Computer Science
Nehru Institute of Engineering And Technology
04.2001 -